Small Business Transportation Services Company
Customer Company Size
Startup
Region
- America
Country
- United States
Product
- GreenRoad
Tech Stack
- Routing or dispatching software
- HR software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Vehicle Telematics
Services
- System Integration
About The Customer
The case study focuses on a small business transportation services company that operates within the transportation industry. This company, which has chosen to remain anonymous, is characterized by its commitment to improving operational efficiency and safety within its fleet. As a small business, the company faces unique challenges in managing its fleet operations, including the need to optimize driver performance, reduce operational costs, and enhance customer satisfaction. The company sought a solution that could provide real-time insights into fleet operations, improve driver behavior, and ultimately lead to a more efficient and profitable business model. By leveraging advanced technology and data analytics, the company aimed to address these challenges and achieve its operational goals.
The Challenge
The business challenges that led the profiled company to evaluate and ultimately select GreenRoad included improving driver safety, reducing risk, reducing fuel costs, reducing fleet wear and tear, reducing idling times, and enhancing customer comfort. These challenges were critical for the company to address in order to maintain operational efficiency and ensure customer satisfaction. The company was looking for a solution that could provide comprehensive fleet management capabilities, including real-time tracking and reporting, to help them achieve these goals.
The Solution
The company implemented GreenRoad's driver and fleet performance management solution to address its operational challenges. GreenRoad's solution engages drivers directly to promote meaningful and lasting behavior change, which is crucial for improving driver safety and reducing risk. The solution also provides comprehensive fleet tracking, mapping, and reporting capabilities, allowing the company to optimize its daily and strategic operations. By using GreenRoad in conjunction with routing or dispatching software and HR applications, the company was able to achieve a holistic approach to fleet management. This integration enabled the company to gain complete visibility of its fleet's location, improve in-vehicle driver behavior, and reduce fuel costs through better driver performance. The solution's accurate reports and alerts further contributed to lowering overall costs and enhancing operational efficiency.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”
