smartShift Technologies' Transformation with Domo
Customer Company Size
Large Corporate
Region
- America
- Asia
- Europe
Country
- United States
Product
- Domo
Tech Stack
- Salesforce
- Google Sheets
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
smartShift Technologies is a company that helps enterprise companies upgrade to high performance, next generation computing environments, including moves from on-premise to cloud, relational data to big data and platform-to-platform. The company is headquartered in New York with locations in North America, Europe and Asia-Pacific. To date, smartShift has served over 200 global customers. The company is a leader in the enterprise software management revolution and has been experiencing rapid growth.
The Challenge
As a leader in the enterprise software management revolution, smartShift was experiencing rapid growth. However, it was important to have consistent information and data available to everyone on the team in order to collaborate around projects and business. The company needed a platform that could work across different teams and departments. They also wanted a reporting system that would bring data sources together in one location to be turned into meaningful information.
The Solution
smartShift Technologies implemented Domo, a platform that allowed them to combine Salesforce and their own data from Google Sheets. The implementation of Domo brought insights and perspective to the company, enabling deeper conversations surrounding the way they do business. The platform was easy to use and the company was up to speed in a couple of weeks. Domo also provided visibility across teams. smartShift built an entire service automation tool that was easy to use. It gave their field managers access to their accounts and the management and executive team could easily access the insights they needed.
Operational Impact
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