公司规模
Large Corporate
地区
- America
- Asia
- Europe
国家
- United States
产品
- Domo
技术栈
- Salesforce
- Google Sheets
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 质量预测分析
- 远程协作
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
smartShift Technologies 是一家帮助企业升级到高性能下一代计算环境的公司,包括从本地迁移到云、从关系数据迁移到大数据以及从平台迁移到平台。该公司总部位于纽约,在北美、欧洲和亚太地区设有办事处。迄今为止,smartShift 已为 200 多家全球客户提供服务。该公司是企业软件管理革命的领导者,并且一直在快速增长。
挑战
作为企业软件管理革命的领导者,smartShift 正在经历快速增长。然而,为了让团队中的每个人都能围绕项目和业务进行协作,让大家获得一致的信息和数据非常重要。该公司需要一个可以跨不同团队和部门工作的平台。他们还想要一个报告系统,将数据源集中到一个位置,将其转化为有意义的信息。
解决方案
smartShift Technologies 实施了 Domo,这是一个使他们能够将 Salesforce 和他们自己从 Google Sheets 获得的数据结合起来的平台。Domo 的实施为公司带来了见解和视角,使他们能够围绕业务开展方式进行更深入的对话。该平台易于使用,公司在几周内就上手了。Domo 还提供了跨团队的可视性。smartShift 构建了一个易于使用的整套服务自动化工具。它使他们的现场经理能够访问他们的帐户,而管理和执行团队可以轻松访问他们所需的见解。
运营影响
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.