Integrify > Case Studies > Streamlining Operations and Enhancing Safety at U.S. Pipe with Integrify

Streamlining Operations and Enhancing Safety at U.S. Pipe with Integrify

Applicable Industries

Metals

Use Cases

Inventory Management
Onsite Human Safety Management

About The Customer

U.S. Pipe, originally incorporated in 1899 as United States Cast Iron Pipe and Foundry Company, has grown through acquisitions and expansions to become the largest domestic producer of Ductile Iron pipe. The company prides itself on its principles of Innovation, Service, and Quality, and offers a range of products to serve the water and wastewater industry. U.S. Pipe has been providing dependable and economical solutions for their customers for over a century. The company operates in multiple locations across the country, presenting unique challenges in managing its operations.

The Challenge

U.S. Pipe, the largest domestic producer of Ductile Iron pipe, was facing challenges in managing its operations due to its manual capital expenditure requisition process. The process was cumbersome and slow, making it difficult for the company to efficiently manage its resources and operations. Additionally, the company was struggling with safety incident reporting in its plants. The existing system was not efficient and did not allow for quick and easy reporting of incidents. Furthermore, the company had to manage disparate locations around the country, which presented unique challenges in maintaining consistency and scalability of standardized processes.

The Solution

U.S. Pipe decided to implement Integrify, a workflow management solution, in July 2013. The solution was chosen for its ability to be deployed and managed with internal resources. The first step was to automate the capital expenditure requisition process. Once this was successfully implemented, the use of Integrify began to expand into other departments and functions including IT, HR, Supply Chain, and Safety. To improve safety incident reporting, a system was developed that allowed any supervisor to report an incident via the internal intranet site by completing a short form. Based on workflow rules, these incidents were logged and emailed to relevant managers throughout the company. Integrify was also used to standardize and automate processes across all of U.S. Pipe’s locations, ensuring consistency and scalability.

Operational Impact

The implementation of Integrify has significantly improved operations at U.S. Pipe. The automation of the capital expenditure requisition process has streamlined operations, making them more efficient. The new safety incident reporting system has made it easier and quicker to report incidents, improving safety in the plants. The standardization and automation of processes across all locations have ensured consistency and scalability, helping to keep operations running smoothly. Furthermore, the implementation of Integrify has improved communication throughout the company, helping everyone involved in a process to see the bigger picture and understand how their role ties into the overall process.