Technology Category
- Sensors - Flow Meters
- Sensors - Liquid Detection Sensors
Applicable Industries
- Healthcare & Hospitals
- Life Sciences
Use Cases
- Inventory Management
- Real-Time Location System (RTLS)
About The Customer
GE Healthcare is a global leader in medical technology and digital solutions. The company takes a data-driven approach to innovation and efficiency, aiming to streamline its day-to-day operations and unlock working capital within a competitive market. With customers across the world and a distributed supply chain, GE Healthcare faces the challenge of maximizing performance across multiple transactional systems. The company is committed to continuous improvement at all levels, focusing on small, targeted changes and incremental growth to drive better outcomes.
The Challenge
GE Healthcare, a global leader in medical technology and digital solutions, was faced with the challenge of maximizing performance across its worldwide customer base and distributed supply chain. The company was dealing with multiple transactional systems, making it difficult to connect the dots and streamline operations. The goal was to increase free cash flow and drive a culture of cash excellence, but achieving this required continuous improvement across all levels of the organization. The challenge was to implement small, targeted changes and incremental growth, rather than top-down mandates, to improve forecasting accuracy and prevent incorrect payments in Accounts Payable.
The Solution
GE Healthcare turned to Celonis Execution Management System (EMS) to drive better outcomes. The company adopted a strategy of making small, targeted changes and promoting incremental growth. This included implementing weekly reviews of finance estimates versus actuals in disbursement. These seemingly minor adjustments led to major breakthroughs, improving forecasting accuracy and preventing about one thousand incorrect payments in Accounts Payable every week. The company also focused on clear goal-setting, defining desired outputs to foster collective engagement across all departments and divisions. Furthermore, GE Healthcare moved away from viewing data-driven changes as one-off initiatives, instead integrating the evaluation and implementation of objective insights and improvement opportunities generated by Celonis into their daily work.
Operational Impact
Quantitative Benefit
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