Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- BitTitan Archive Migration-as-a-Service
- MigrationWiz Mailbox Migration
- DeploymentPro Outlook configuration
Tech Stack
- Office 365
- Symantec Enterprise Vault
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The customer is a California-based healthcare organization. They were using on-prem Exchange and Symantec Enterprise Vault for email and file archiving. The organization was looking to move their email to the cloud to realize greater organizational resilience. They evaluated the top cloud platforms and determined that Office 365 offered the best combination of cost and functionality. The customer engaged CGNET, a BitTitan partner, for the Office 365 implementation.
The Challenge
The healthcare organization was using on-prem Exchange and Symantec Enterprise Vault for email and file archiving. The incompatibility of Enterprise Vault on-prem with Office 365 posed a significant challenge to the cloud migration plan. If the mailboxes were moved without moving Enterprise Vault, users would lose access to essential data. This forced CGNET to revise its initial migration plan. Despite the complexity involved, migrating the archives to Office 365 was a must-have and CGNET needed to find a way to do it.
The Solution
CGNET learned that BitTitan offered an archive migration solution, complete with white-glove implementation service from BitTitan engineers. Archive Migration-as-a-Service would allow CGNET to orchestrate the entire project for the customer, and not have to get bogged down with the many complications of Enterprise Vault. In addition to migrating the archives, CGNET migrated the customer’s active mailboxes to Office 365 using MigrationWiz Mailbox Migration and DeploymentPro Outlook configuration. Using a single technology platform to migrate the mailboxes and archives made it easy for them to synchronize every step of the project.
Operational Impact
Quantitative Benefit
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