Supporting Explosive Growth with Rootstock Cloud ERP
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- Rootstock Cloud ERP
- ComplianceQuest’s Enterprise Quality Management System (EQMS)
Tech Stack
- Salesforce
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Brand Awareness
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Track & Trace of Assets
- Predictive Maintenance
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Aphria Inc. (Aphria) is one of the largest and fastest-growing cannabis companies in the world. Founded in 2013, the company has grown from producing a few medical cannabis plants to managing a few million plants as they serve both the medical and adult-use markets. Across several brands, the company is on track to hit 225,000 kilograms of annual production capacity when all facilities are fully operational. With FY2019 revenues of nearly CAD 240 million—a 542% increase over the previous year— Aphria is now the premier global cannabis company and one of the few public cannabusinesses, listed on both the Toronto and New York Stock Exchanges. The company has a worldwide footprint, with offices spread across the globe from the Caribbean to Australia, Africa to South America, encompassing more than 22 locations.
The Challenge
Aphria Inc., one of the largest and fastest-growing cannabis companies in the world, was facing growing pains due to its rapid expansion. The company had to increase production capacity and manage it optimally to support strong growth and supply emerging cannabis markets. This was complicated by their worldwide footprint, with offices spread across the globe from the Caribbean to Australia, Africa to South America, encompassing more than 22 locations. The company was also faced with a daunting need for efficiency, productivity, and control due to the highly regulated nature of the cannabis industry. Their situation was exacerbated by their lack of modern, enterprise-ready technology. They needed more control, but also technology that could support their compliance demands.
The Solution
Aphria chose to simultaneously implement Rootstock Cloud ERP to optimize production, manage inventory, improve profitability, and more, and ComplianceQuest’s Enterprise Quality Management System (EQMS) to support quality management processes. As a comprehensive ERP solution, Rootstock Cloud ERP includes order processing, production management, supply chain management, lot and serial number trackability and traceability, compliance reporting, costing, and financial management. Since Rootstock is built on the Salesforce platform, the combination gives manufacturing, distribution, and supply chain organizations a single platform on which to grow and manage their businesses. This inherently eliminates any gaps between ERP and CRM so companies can be both more agile and more customer-centric. In addition to Rootstock Cloud ERP, Aphria deployed ComplianceQuest’s EQMS software to support quality management processes. ComplianceQuest is also built and deployed on the Salesforce Platform and focuses on quality and risk management across Aphria’s business platforms, from sourcing to manufacturing to supply chain management, and further supports compliance with Good Manufacturing Practices (GMP) and Good Production Practices (GPP).
Operational Impact
Quantitative Benefit
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