Swagelok Manchester Digitizes Business Operations with DocuWare
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- DocuWare
- SCALA ERP system
- SIMPLE barcoding inventory management solution
- Crystal Reports reporting program
Tech Stack
- Document Management System
- ERP System
- Inventory Management System
- Reporting Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Warehouse Automation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Swagelok is a leading provider of fluid systems solutions, such as tube fittings, valves, tubing, hoses, and gauges. These components are crucial in several industries, including energy production, oil and gas, chemistry, biopharmaceutical markets, research, and semiconductor manufacture. Swagelok has more than 150 authorized sales and service centers worldwide. The team in Manchester manages over 7,000 products and has been serving customers in the North-West of England for more than 40 years.
The Challenge
Swagelok Manchester, a leading provider of fluid systems solutions, was facing a significant challenge due to the growth in documents for all of its paper-based administrative and logistical processes. The workflows were becoming increasingly time and cost-intensive. Managing filing was costing 30 minutes per day, per employee. The company had to put in weekend hours to tackle the out-of-control paper archive every quarter. The management team realized that it was time to take action and decided to implement a digital solution to manage the growing volume of documents.
The Solution
Inspired by the DocuWare system used by Swagelok’s sales and service center in Munich, the management decided to implement the same solution in Manchester. The local DocuWare Partner prepared a detailed analysis and documentation of various business processes and the existing IT infrastructure to ensure a seamless transition from analog to digital document management. The DMS implementation began in Accounting, mirroring paper-based processes in a digital manner. Once the integrity of the digital processes was confirmed, the second and third project phases were started in Order Processing and Inventory Tracking. The main task was to connect DocuWare workflows with the SCALA ERP system along with barcodes to use with their SIMPLE inventory tracking application.
Operational Impact
Quantitative Benefit
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