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Okta > Case Studies > Takeda's Zero Trust Strategy: Enhancing Digital Security with Okta Identity Solutions

Takeda's Zero Trust Strategy: Enhancing Digital Security with Okta Identity Solutions

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Customer Company Size
Large Corporate
Region
  • Asia
  • America
  • Europe
Country
  • Japan
Product
  • Okta Workforce Identity Cloud
  • Okta Customer Identity Solution
  • TakedaID
  • Okta ThreatInsight
  • Okta Identity Engine
Tech Stack
  • Zero Trust Security
  • Adaptive Multi-Factor Authentication (AMFA)
  • API Access Management
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Cybersecurity & Privacy - Identity & Authentication Management
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • Pharmaceuticals
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Quality Assurance
Services
  • Cybersecurity Services
  • System Integration
About The Customer
Takeda Pharmaceutical Company is a global, values-based, R&D-driven biopharmaceutical leader headquartered in Japan, with offices in 80 countries and regions. The company is committed to discovering and delivering life-transforming treatments, guided by a commitment to patients, employees, and the planet. Takeda focuses its R&D efforts on four therapeutic areas: Oncology, rare genetics and hematology, neuroscience, and gastroenterology. It also makes targeted R&D investments in plasma-derived therapies and vaccines. With over 240 years of history, Takeda has grown into a pharmaceutical giant, emphasizing integrity and trust as foundational values. The company is dedicated to securing the digital privacy of patients and caregivers while providing high-quality medicines.
The Challenge
Takeda Pharmaceutical Company faced the challenge of securing digital privacy for patients and caregivers while protecting critical data supporting life-saving research. The company operated on a traditional network access model with server rooms and on-site networks protected by firewalls, accessible only through complex VPN tunneling protocols. The Covid-19 pandemic increased the pressure on healthcare organizations like Takeda to simplify digital experiences while facing targeted data security threats. The company needed to transition from a traditional network model to a Zero Trust security model to address these challenges.
The Solution
Takeda implemented a Zero Trust security strategy using Okta's identity and access management solutions. The company created TakedaID, an authentication platform built on Okta technology, to unify Takeda brands, business units, and the entire Takeda ecosystem. This platform secured and streamlined external digital solutions for patients, healthcare providers, plasma donors, and partners. Takeda paired Okta with Zscaler to create an end-to-end Zero Trust solution, reducing the attack surface, improving user experience, and enabling increased agility and simplified management. Adaptive Multi-Factor Authentication (AMFA) was integrated to evaluate risk factors and tailor login workflows accordingly. Okta ThreatInsight was used to detect and block high-volume credential-based attacks, while API Access Management extended security policies to APIs, protecting against breaches and enabling developers to create new capabilities.
Operational Impact
  • Takeda's Zero Trust strategy has positioned the company as a leader in digital innovation within the pharmaceutical industry.
  • The implementation of Okta's identity solutions has streamlined digital experiences for over three million healthcare providers, patients, and donors.
  • Takeda's digital trust team has effectively secured information while simplifying digital transactions by treating each user as a potential attacker.
  • The company's focus on identity as a security measure has shifted the emphasis from network-based security to application access.
  • Takeda's partnership with Okta has enabled the company to maintain a strong security posture while expanding into post-treatment care.
Quantitative Benefit
  • 3.6 million providers and patients using TakedaID.
  • Zero downtime over 2+ years of Okta customer identity services.
  • 5x faster to deploy identity with Okta than with an in-house solution.
  • 500 authentications per minute.

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