The Biggest Loser Resorts Electronic Workflow Success Story
Customer Company Size
SME
Region
- America
Country
- United States
Product
- DocuWare
Tech Stack
- Electronic Document Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Human Resources
Services
- System Integration
About The Customer
The Biggest Loser Resorts are award-winning, fitness and wellness destinations that offer a results-oriented, calorie-controlled program structured to make getting healthy simple and achievable. Their mission is to provide their guests with a memorable, life-changing experience through fitness, nutrition, education, relaxation, and camaraderie. The resorts operate in Ivins, Utah, Malibu, California, and Niagara/Buffalo, New York. They are the exclusive resort licensee of NBCUniversal Television Consumer Products and Reveille, LLC.
The Challenge
The Biggest Loser Resorts, a well-known fitness and wellness resort, wanted to streamline its accounting processes across its three locations in Utah, California, and New York. The resort was looking to reduce document processing time, streamline invoice approval for internal and remote employees, and strengthen document retention compliance. The resort also wanted to adopt environmentally healthy business practices. The challenge was to find a solution that could address these needs while also providing secure archiving.
The Solution
To help The Biggest Loser Resort move to a digital work process, an Authorized DocuWare Partner installed three Fujitsu 6120 scanners and rolled out DocuWare to165 employees in eight departments. The Accounts Payable process was the first to benefit from electronic workflow. Purchases are made by each department; when invoices arrive they are scanned and routed to the department head for approval. Using electronic stamps, invoices can be approved or declined and comments can be added without permanently altering the original document. The Human Resources department is using DocuWare to store sensitive documents which have a long term retention time. This eliminates boxes and cabinets of documents, strengthening document retention compliance and lowering potential legal liability. Additionally, the sharing of information between departments is faster and easier thanks to DocuWare.
Operational Impact
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