The Macabe Associates
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Acumatica
- Sage 500
- SalesLogix
Tech Stack
- Cloud-based application
- ERP
- CRM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
- Software
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The Macabe Associates is a software consulting and development company based in Seattle, Washington, US. The company was founded in 1985 and has grown to become a leading reseller and developer of Sage Software. With a team of 10 employees, Macabe serves more than 300 customers, offering an extensive and complex array of services. These services include ERP project implementations, technical support plans, fixed fee engagements, and managed-service engagements. For instance, the company recently deployed a new route management system and eCommerce site for a large local dairy company, delivering to 40,000 customers weekly.
The Challenge
The Macabe Associates, a leading reseller and developer of Sage Software, was facing the challenge of outdated business systems that were not tightly integrated. They had been using Sage applications for 28 years and the systems were retiring. Their CRM was not integrated with ERP, timekeeping and expense entry was a separate application, and technical support incidents required duplicate entry for billing. They wanted a single next-generation application that could run on any device, from anywhere, one that could meet customer service, sales, project management and finance requirements. They were not satisfied with the hybrid process of some client-server components and some web-based services offered by the new Sage applications.
The Solution
The Macabe Associates implemented Acumatica with Financial Management, Customer Management, Distribution Management, and Project Accounting suites hosted on-premises. They used Acumatica’s flexible data integration tools combined with a deep understanding of Sage 500 database schema to create a conversion toolkit. This toolkit enabled the successful migration of the transaction history into Acumatica. Every customer, vendor and financial transaction previously created in their Sage 500 application is now available for review in Acumatica. This means lower maintenance costs, less training time and delays in consulting staff coming up to speed, and more overall efficient use of their systems.
Operational Impact
Quantitative Benefit
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