马克贝同伙
公司规模
SME
地区
- America
国家
- United States
产品
- Acumatica
- Sage 500
- SalesLogix
技术栈
- Cloud-based application
- ERP
- CRM
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 基础设施即服务 (IaaS) - 云计算
- 应用基础设施与中间件 - 数据库管理和存储
适用行业
- Software
适用功能
- 商业运营
- 销售与市场营销
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Macabe Associates 是一家软件咨询和开发公司，总部位于美国华盛顿州西雅图。该公司成立于 1985 年，现已发展成为 Sage Software 的领先经销商和开发商。Macabe 拥有 10 名员工，为 300 多家客户提供服务，提供广泛而复杂的服务。这些服务包括 ERP 项目实施、技术支持计划、固定费用协议和托管服务协议。例如，该公司最近为一家大型本地乳制品公司部署了一套新的路线管理系统和电子商务网站，每周为 40,000 名客户提供服务。
挑战
Macabe Associates 是 Sage Software 的领先经销商和开发商，他们面临着业务系统过时且集成不紧密的挑战。他们使用 Sage 应用程序已有 28 年，这些系统即将淘汰。他们的 CRM 未与 ERP 集成，计时和费用输入是单独的应用程序，技术支持事件需要重复输入才能计费。他们想要一个可以在任何设备、任何地点运行的单一下一代应用程序，可以满足客户服务、销售、项目管理和财务要求。他们对新 Sage 应用程序提供的一些客户端-服务器组件和一些基于 Web 的服务的混合流程并不满意。
解决方案
Macabe Associates 实施了 Acumatica，并在本地托管了财务管理、客户管理、分销管理和项目会计套件。他们使用 Acumatica 灵活的数据集成工具，并深入了解 Sage 500 数据库架构，创建了一个转换工具包。该工具包成功将交易历史迁移到 Acumatica。之前在 Sage 500 应用程序中创建的每个客户、供应商和财务交易现在都可以在 Acumatica 中查看。这意味着维护成本更低、培训时间更短、咨询人员上手速度更快，并且系统的整体使用效率更高。
运营影响
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