The Ministry of Housing, Construction, and Sanitation of Peru
Customer Company Size
Large Corporate
Region
- America
Country
- Peru
Product
- ProcessMaker
Tech Stack
- Low-code BPM
- Workflow software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
Services
- System Integration
About The Customer
The Ministry of Housing, Construction, and Sanitation of Peru is the government ministry responsible for housing materials and construction, as well as the water supply. The Ministry designs promote, and executes the sectoral policy, contributing to the sustainable territorial development of the country. It aims to primarily benefit the population with fewer resources. The Environment Office of the Peruvian Ministry of Housing minimizes the environmental footprint of the Ministry’s housing and construction. This same office maintains a registry of companies contracted for large construction projects. The Peruvian government sought an automated workflow solution that centralized data and organized administrative processes.
The Challenge
The main issue was that the Peruvian government relied heavily on paper-intensive, manual solutions with this registry. Before ProcessMaker, registration was a manual process that stored information in Microsoft Excel spreadsheets. Time was wasted in determining the status of each registration application. The lack of automation and digitization made evaluating registration applications difficult and tedious. In addition, an audit trail didn’t exist to enforce filing requirements with applicants. The lack of reporting tools in place, along with access to centralized information, proved that evaluating the environmental performance of applicants was nearly impossible.
The Solution
The Peruvian government chose ProcessMaker as an automated workflow platform to improve its processes by centralizing information from administrative activities. ProcessMaker’s robust integration capabilities allow the Peruvian government to build workflows that connect their point solutions together on one platform. A major benefit to the registration process after implementing ProcessMaker was how applications were started. Statistical data from the initial registration process was gathered and stored in a central repository using ProcessMaker. The information could then be automatically pulled and generated to evaluate applications’ statuses. In addition, integration with email systems improved the distribution of application status information. ProcessMaker would automatically send email notices based on the time needed for different tasks in the registration process.
Operational Impact
Quantitative Benefit
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