秘鲁住房、建筑和卫生部
公司规模
Large Corporate
地区
- America
国家
- Peru
产品
- ProcessMaker
技术栈
- Low-code BPM
- Workflow software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 系统集成
关于客户
秘鲁住房、建筑和卫生部是负责住房材料和建筑以及供水的政府部门。该部设计、推广和执行部门政策，为该国的可持续领土发展做出贡献。它的主要目标是用更少的资源造福人民。秘鲁住房部环境办公室致力于最大限度地减少该部住房和建筑对环境的影响。该办公室还维护着承包大型建筑项目的公司登记册。秘鲁政府寻求一种自动化的工作流程解决方案，以集中数据并组织行政流程。
挑战
主要问题是秘鲁政府严重依赖纸张密集型的手动解决方案来处理此注册。在 ProcessMaker 出现之前，注册是一个手动过程，将信息存储在 Microsoft Excel 电子表格中。确定每个注册申请的状态会浪费时间。缺乏自动化和数字化使得评估注册申请变得困难且繁琐。此外，没有审计线索来强制申请人提交文件。缺乏报告工具以及无法访问集中信息，证明评估申请人的环境绩效几乎是不可能的。
解决方案
秘鲁政府选择 ProcessMaker 作为自动化工作流平台，通过集中管理活动信息来改进其流程。ProcessMaker 强大的集成功能使秘鲁政府能够构建工作流，在一个平台上将其点解决方案连接在一起。实施 ProcessMaker 后，注册流程的一大优势在于申请的启动方式。使用 ProcessMaker 收集初始注册流程的统计数据并将其存储在中央存储库中。然后可以自动提取和生成信息以评估申请的状态。此外，与电子邮件系统的集成改善了申请状态信息的分发。ProcessMaker 会根据注册过程中不同任务所需的时间自动发送电子邮件通知。
运营影响
数量效益
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