Torrance Memorial Medical Center Case Study
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Skyhigh Discover
- Skyhigh Analyze
- Skyhigh Networks Cloud Access Security Manager
Tech Stack
- Cloud Computing
- Cloud Security
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Torrance Memorial Medical Center is a healthcare organization based in Torrance, California. Over the past five years, the organization has grown rapidly, acquiring new business entities and expanding its physician network. This rapid growth has resulted in network sprawl and a rapidly growing workforce. The organization is highly regulated due to privacy and medical records concerns. The organization's technical services manager, Todd Felker, is tasked with maintaining high security and privacy standards, which includes knowing exactly which cloud services employees are using. However, with an IT security staff of only one person, Felker does not have sufficient resources to perform regular diligence on the risks posed by cloud services.
The Challenge
Torrance Memorial Medical Center (Torrance Memorial) has been growing rapidly over the last five years, acquiring new business entities and expanding its physician network. This rapid growth resulted in network sprawl and a rapidly growing workforce. Both new and old employees at Torrance Memorial were using more and more cloud computing services. As a healthcare organization, Torrance Memorial is a highly regulated entity due to privacy and medical records concerns. Todd Felker, Torrance Memorial’s technical services manager, wanted to know exactly which services employees were using to ensure he could maintain high security and privacy standards. Felker also needed this information to put in place a cloud services security policy that was flexible enough to allow employees to use the tools they needed but granular enough to maintain rock-solid security and resource controls. He also had no easy way to rate the risk of the different cloud services. With an IT security staff of only one person, Felker did not have sufficient resources to perform regular diligence on the risks posed by cloud services.
The Solution
Torrance Memorial deployed Skyhigh Discover and Analyze to identify cloud services, assess risk, and enforce smarter policies. The organization uploaded log files into the Skyhigh Networks Cloud Access Security Manager, a cloud-based discovery, analysis, and security service. Within minutes, Felker had received a discovery report from Skyhigh identifying every cloud service used by Torrance Memorial employees. Skyhigh’s CloudTrust™ Rating immediately assigned to each discovered service an objective risk rating based on a matrix of over 50 attributes of cloud enterprise readiness. Using Skyhigh Networks, Felker was able to discover all cloud services in use by Torrance Memorial employees, continuously monitor for new services, quickly rate the risk associated with each discovered cloud service, based on industry best-practice measures, and be notified of change in risk. He was also able to effectively manage cloud security risks from a single dashboard managed by a single employee using only a small portion of their workday.
Operational Impact
Quantitative Benefit
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