Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Robots - Wheeled Robots
Applicable Industries
- Healthcare & Hospitals
- Telecommunications
Applicable Functions
- Product Research & Development
Use Cases
- Retail Store Automation
About The Customer
SourceMark is a product innovation, manufacturing, and distribution company based in Nashville, Tennessee. The company provides affordable solutions for hospitals, health systems, pharmacies, ambulatory surgery centers, clinical laboratories, and physician offices. Their clinically-reviewed medical and surgical products are designed to improve patient care and clinician engagement through their ease-of-use, utilization efficiencies, and affordable cost-point. Founded in 2002, SourceMark offers American-made or locally sourced patient-centric products that provide meaningful clinical differentiation without compromising quality or complicating clinical workflows. They team with leading group purchasing organizations (GPO’s) and are a certified minority-owned business.
The Challenge
SourceMark, a product innovation, manufacturing, and distribution company based in Nashville, Tennessee, was facing several challenges. The company had a diverse range of needs from different sites and applications but lacked a robust platform to support their disparate environment. They wanted to establish a new eCommerce storefront for their medical products, with the capability to take requests for custom quoted pricing. Additionally, they needed a platform designed for extensibility to handle many custom EDI connections to their vendors, which would include the addition of split and drop-shipping. The platform also needed to be scoped to specific roles, allowing users like nurses to log in and only see relevant products. Lastly, they wanted a companion mobile application linked to the eCommerce store, enabling users to view and check on their orders.
The Solution
Clarity, an eCommerce solution provider, offered a custom design that could be used for the storefront, other portals, and the mobile app. The eCommerce platform selected was Clarity eCommerce, designed for customization and extension. The integration platform, Clarity Connect, would be used as the vendors are onboarded. Clarity also planned to extend a companion mobile application in Phase II of the project to meet SourceMark's needs. Clarity used their quoting module to swap out checkout for custom quotes. Quotes would be forwarded to sales, where they could be edited and processed, notifying the user of the finalized quote. Users could log into their storefront dashboard and view all submitted quote requests. A custom import module was also developed to allow SourceMark to update or upload many products, inventory, and pricing in bulk.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.

Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.

Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels

Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.

Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.