Transforming Textile Recycling: Bay State and PR Textile's Journey with BiznusSoft
Technology Category
- Functional Applications - Inventory Management Systems
Applicable Industries
- Apparel
- Cities & Municipalities
Applicable Functions
- Field Services
- Warehouse & Inventory Management
Use Cases
- Geofencing
- Inventory Management
Services
- System Integration
About The Customer
Bay State Textiles and PR Textile Recycling are companies with a mission to reduce the amount of unwanted textiles going to landfills. They create and implement collection and recycling programs tailored to the needs of schools and communities. With 40 years of experience in the post-consumer textile waste industry, they service nearly 200 municipalities across Massachusetts, Connecticut, and Puerto Rico. Their commitment to environmental sustainability and community service has led to significant growth and expansion, necessitating the need for a robust and efficient operational management system.
The Challenge
Bay State Textiles and PR Textile Recycling, with their 40 years of experience in the post-consumer textile waste industry, were facing a significant challenge in managing their operations. The companies, which service nearly 200 municipalities across Massachusetts, Connecticut, and Puerto Rico, were using traditional tools like clipboards and spreadsheets to track inventory, schedule services, and complete other essential tasks. However, with their recent growth and expansion, these methods became cumbersome and inefficient. An attempt to create a custom software system by hiring a freelance developer was unsuccessful, leaving the project unfinished. The companies needed a robust, efficient, and integrated solution to streamline their operations and improve their service delivery.
The Solution
Bay State and PR Textiles turned to BiznusSoft for their Field Service business solution. The software, built on the robust Salesforce platform, eliminated the need for creating a system from scratch. After several sessions to identify the pain points of both companies, BiznusSoft designed a business solution tailored to their needs. The solution was seamlessly integrated with the companies' Quickbooks system, enhancing their operational efficiency. The new system allowed drivers to capture data in real-time, replacing the old method of manual data collection and entry. The data could then be formulated into professional reports using BiznusSoft. The system also provided office personnel with insights into driver dispatches and routes, enabling efficient allocation of drivers. Geofencing rules ensured driver accountability and compliance. The system also automated the collection reports, capturing weights for each municipality and calculating the eligible rebate.
Operational Impact
Quantitative Benefit
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