Bay State Textiles and PR Textile Recycling, with their 40 years of experience in the post-consumer textile waste industry, were facing a significant challenge in managing their operations. The companies, which service nearly 200 municipalities across Massachusetts, Connecticut, and Puerto Rico, were using traditional tools like clipboards and spreadsheets to track inventory, schedule services, and complete other essential tasks. However, with their recent growth and expansion, these methods became cumbersome and inefficient. An attempt to create a custom software system by hiring a freelance developer was unsuccessful, leaving the project unfinished. The companies needed a robust, efficient, and integrated solution to streamline their operations and improve their service delivery.

Bonafide Security Solutions, a leading provider of commercial and residential security hardware and services in Wisconsin, was facing significant challenges with their inventory and invoicing processes. The company had been on the lookout for a more efficient field service solution for several years, having evaluated multiple vendors without finding a satisfactory solution. Their goal was to calculate profitability by work orders and take corrective actions to improve margins if key performance indicators (KPIs) were not met. However, the mobile solution they were using was not cloud-based, was slow, and was not accessible on different platforms, which further complicated their operations.

Mountain View, a provider of agricultural, irrigation, water treatment and electrical projects, services and supplies in Western Canada, was facing significant operational challenges. They were in need of an easy-to-use service-oriented platform that could be configured and customized for their industry and integrated with QuickBooks. One of their major pain points was inaccurate tax calculation, which was leading to administrative burden, human error and lower productivity. They also wanted their technicians to be scheduled and have access to work order data digitally. The solution they were looking for needed to be available on all platforms (iOS, Android) and be user intuitive. After evaluating over 10 vendors over a span of 9 months, they decided to partner with Biznussoft.