TUI Deploys CrowdStrike to Protect Unique Holiday Experiences for its Customers
Customer Company Size
Large Corporate
Region
- Europe
- Africa
- Middle East
Country
- Germany
Product
- Falcon Device Control™
- Falcon Discover™
- Falcon Insight™
- Falcon OverWatch™
- Falcon Prevent™
- Falcon Spotlight™
Tech Stack
- Cloud-based IT environment
- Endpoint detection and response (EDR)
- Vulnerability management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Endpoint Security
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
TUI Group is a prominent global travel and tourism company headquartered in Hannover, Germany. With a workforce of approximately 60,000 employees, TUI offers a wide range of holiday experiences, including cruises, hotels, resorts, and airlines. The company operates 16 cruise ships, 400 hotels and resorts, over 1,000 travel agencies, and five airlines with 100 aircraft. TUI serves around 21 million customers annually, providing them with tailored holiday experiences. The company's mission is to deliver unique and rewarding vacations while ensuring the safety and security of its customers' data. TUI's commitment to innovation and customer satisfaction drives its efforts to enhance its digital infrastructure and cybersecurity measures.
The Challenge
TUI Group, a leading global tourism company, faced increasing risks of sophisticated cyberattacks as it aimed to digitize and deliver unique holiday experiences. The existing endpoint security solutions were no longer adequate to protect the vast amount of personal data associated with their services, including booking flights, hotels, and excursions. The company needed to address the growing intensity and sophistication of cyber threats, exemplified by the global Log4j issue, which highlighted the complexity and fast-paced nature of modern cyberattacks. TUI's strategy to offer personalized holiday experiences required a secure IT infrastructure that could cater to the dynamic needs of travelers while ensuring data protection.
The Solution
To address the cybersecurity challenges, TUI Group deployed a suite of CrowdStrike solutions to protect its digital, unified, and cloud-based IT environment. The company replaced its legacy endpoint security product with CrowdStrike's offerings, which provided centralized management and control. TUI established a global security center with a team of 35 employees to oversee the transition to cloud-based applications and ensure data protection. The deployment of CrowdStrike solutions, including Falcon Device Control™, Falcon Discover™, Falcon Insight™, Falcon OverWatch™, Falcon Prevent™, and Falcon Spotlight™, enabled TUI to protect over 50,000 endpoints worldwide. These solutions offered comprehensive protection, improved visibility, and automation capabilities, allowing TUI to manage threats effectively and maintain business continuity.
Operational Impact
Quantitative Benefit
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