Tulip Helps RBW Integrate with Netsuite to Increase Efficiency Across Value Stream
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Tulip
- Netsuite
Tech Stack
- ERP Integration
- Digital Work Instructions
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Factory Operations Visibility & Intelligence
- Manufacturing System Automation
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
About The Customer
RBW is a company that specializes in creating unique lighting designs, offering hundreds of different fixtures that are manually built-to-order at their Brooklyn studio. The company is known for its innovative designs and operational excellence, striving to achieve a 10-day lead time for their products. RBW is committed to integrating new technologies to enhance their manufacturing processes and improve efficiency. They pride themselves on being pioneers in smart manufacturing, leveraging tools like Tulip to enhance their operations. As a mid-size company, RBW is focused on improving visibility and data acquisition across their value stream, ensuring that they maintain their reputation for groundbreaking designs and high-quality products.
The Challenge
RBW offers a wide range of unique lighting designs, all of which are manually built-to-order at their Brooklyn studio. The company faces the challenge of managing a high mix of products with short lead times, aiming for an aggressive 10-day lead time. The complexity of their products, combined with the need to keep track of labor time and inventory, made their operations unwieldy, slow, and prone to errors. Previously, they relied on a manual system where operators had to populate UL compliance labels themselves, which was inefficient and error-prone. RBW needed a solution to simplify their shop floor operations while maximizing the utility of their existing system of record, Netsuite.
The Solution
RBW integrated Tulip with their existing Netsuite ERP system to streamline their operations. This integration provides builders with an intuitive tool for exchanging information from back-end inventory and production planning databases, adding an additional layer of production visibility. Tulip automatically pulls the relevant bill of materials and creates standard operating procedures (SOPs) using data stored in Netsuite whenever operators need to generate a new work order. The solution also includes dynamic work instructions apps that guide builders through each order, accessible by scanning a barcode. This user-friendly interface simplifies training and onboarding for new builders, allowing them to quickly adapt to the system. Additionally, RBW developed a picking application that pulls the bill of materials for each work order, guiding builders through the picking process to ensure accuracy. The system allows for rapid iteration and versioning of applications to keep pace with evolving operations, starting with a pilot at two stations and expanding across the entire value stream.
Operational Impact
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