Unlocking the Power of Integration
Customer Company Size
Large Corporate
Region
- America
- Europe
Country
- United States
- United Kingdom
Product
- webMethods
Tech Stack
- Integration Platform
- APIs
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
- Business Operation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The customer is a leading global insurance services and underwriting agency. The company, which was formerly composed of separate entities, has experienced rapid growth over the past two decades. It currently operates in 215 countries worldwide, with over 7,000 employees spread across more than 100 offices. The company owns the largest syndicate at Lloyd’s of London, with £1,726m of gross written premiums, and has six underwriting hubs and more than 55 offices around the world.
The Challenge
The insurance company, despite its rapid growth and global presence, was facing challenges with its data integration platform. The legacy system was resource-intensive, expensive to maintain, and required specially trained personnel to operate. It was also not scalable, making it unfit for the company's growth trajectory. The insurance industry relies heavily on efficient data management for real-time business decisions, and the company's existing system was proving to be a significant barrier to growth. The company needed a solution that could integrate data from disparate systems, streamline operations, and scale with the company's growth.
The Solution
Software AG's webMethods was chosen as the solution to the company's data integration challenges. The IT team was impressed with Software AG's technical expertise and its ability to align with the company's vision. A close partnership was formed, and Software AG's consulting service experts designed an integration platform that removed data bottlenecks and allowed the company's managing agents to focus on running a smooth and efficient business. The implementation took nine months and included the creation of an Integration Competency Center, which led to the development of a new breed of internal consultants. The platform went live in the U.S. in 2014, providing managing agents with new functionalities to boost their performance.
Operational Impact
Quantitative Benefit
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