Customer Company Size
Mid-size Company
Region
- America
Country
- United States
- Canada
Product
- 3G Pacejet Shipping
- NetSuite
Tech Stack
- Cloud-based technology
- ERP Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Consumer Goods
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Supply Chain Visibility
- Warehouse Automation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
ursource is a unique distribution partner focusing on pick, pack, and ship solutions with a primary expertise in the janitorial/sanitary supply market. ursource warehouses nationally recognized products in bulk with next-day shipping to significant population markets such as New York City, Boston, Washington D.C., Baltimore, and Pittsburgh. The company ships daily to more than 4,000 locations in the U.S. and Canada.
The Challenge
The need to implement an efficient, easy-to-use, integrated shipping process with NetSuite was just the starting point for the team at ursource. Daily shipments to more than 4,000 locations, next-day deliveries and unique handling requirements of orders meant new opportunities to leverage regional parcel delivery services in addition to national parcel shipping for better customer service at a lower cost. The team also wanted a solution flexible enough to optimize parcel deliveries with freight (LTL) shipping to implement techniques such as zone skipping to reduce shipping costs.
The Solution
ursource deployed 3G Pacejet for its cloud-based technology, NetSuite integration, with access to multi-carrier parcel, regional carrier services, and freight shipping. Core features of 3G Pacejet included a shipping workbench for efficient workflow, multi-carrier rate-shopping, automatic label, and paperwork printing. 3G Pacejet also enables zone skipping by processing parcel shipments as if shipped from regional parcel hubs with LTL services used to transport parcels to carrier hubs for forwarding to customers.
Operational Impact
Quantitative Benefit
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