Using a Private Cloud to Modernize Communications for a Highly Secure, High-Tech Campus
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- BroadSoft BroadWorks Software Suite
- Oracle Session Border Controllers
- AudioCodes TDM/SIP Gateways
- Polycom IP Phones
- TEO Secure Handsets
Tech Stack
- Voice over IP
- SIP protocols
- Open interfaces
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Private Cloud
Applicable Industries
- National Security & Defense
- Education
Applicable Functions
- Facility Management
- Human Resources
Use Cases
- Building Automation & Control
- Campus Area Network
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The National Laboratory specializes in multidisciplinary research involving both science and technology. Over 10,000 employees and contractors are based on the organization’s 43-square-mile campus, which encompasses more than 600 buildings.
The Challenge
The National Laboratory was supported by a large telco-type switch built on 1980s-vintage TDM technology. The system took up an entire floor of an office building and had twice the capacity the Lab actually needed. It also required a team of about 20 engineers just to provide maintenance. The Lab’s IT team looked for a more modern and cost-effective approach to communications that could transition the campus from TDM to voice over IP, leveraging the Lab’s own supercomputing network. The solution would need to support employees and contractors campus-wide, including critical call center and help desk teams. It also would need to interoperate seamlessly with various network components and applications the Lab already owned — many of them home-grown.
The Solution
One of BroadSoft's national service providers designed a private cloud solution that replaced the 1980s-vintage switch with a highly scalable BroadSoft BroadWorks platform designed for modern voice over IP applications. BroadWorks is a proven software suite used by leading service providers, businesses and organizations around the globe. It is based on industry-standard SIP protocols and open interfaces — allowing the Lab to select its choice of network components and to protect its investment in those it already owned. The solution components included BroadSoft BroadWorks Software Suite, Oracle Session Border Controllers, AudioCodes TDM/SIP Gateways, Polycom IP Phones, and TEO Secure Handsets.
Operational Impact
Quantitative Benefit
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