公司规模
Large Corporate
地区
- America
国家
- United States
产品
- BroadSoft BroadWorks Software Suite
- Oracle Session Border Controllers
- AudioCodes TDM/SIP Gateways
- Polycom IP Phones
- TEO Secure Handsets
技术栈
- Voice over IP
- SIP protocols
- Open interfaces
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Digital Expertise
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 私有云
适用行业
- 国家安全与国防
- 教育
适用功能
- 设施管理
- 人力资源
用例
- 楼宇自动化与控制
- 校园网
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
国家实验室专门从事涉及科学和技术的多学科研究。该组织占地 43 平方英里,拥有 600 多栋建筑,拥有 10,000 多名员工和承包商。
挑战
国家实验室由一个基于 20 世纪 80 年代的 TDM 技术构建的大型电信交换机提供支持。该系统占据了办公楼的整整一层楼,容量是实验室实际需要的两倍。仅维护工作就需要约 20 名工程师。实验室的 IT 团队寻求一种更现代、更经济高效的通信方法,利用实验室自己的超级计算网络,将校园从 TDM 过渡到 IP 语音。该解决方案需要支持整个校园的员工和承包商,包括关键的呼叫中心和帮助台团队。它还需要与实验室已经拥有的各种网络组件和应用程序无缝互操作——其中许多是自主开发的。
解决方案
BroadSoft 的一家全国性服务提供商设计了一款私有云解决方案,用专为现代 IP 语音应用而设计的高度可扩展的 BroadSoft BroadWorks 平台取代了 20 世纪 80 年代的老式交换机。BroadWorks 是一款久经考验的软件套件,全球领先的服务提供商、企业和组织都在使用。它基于行业标准的 SIP 协议和开放接口,允许实验室选择其网络组件并保护其对现有组件的投资。该解决方案组件包括 BroadSoft BroadWorks 软件套件、Oracle 会话边界控制器、AudioCodes TDM/SIP 网关、Polycom IP 电话和 TEO 安全手持设备。
运营影响
数量效益
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