Technology Category
- Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
- Marine & Shipping
- Transportation
Applicable Functions
- Logistics & Transportation
About The Customer
Vericom Global Solutions is a company with distribution centers in San Diego and Knoxville. The company is responsible for approximately 2,000 shipments a month, managed by their operations manager, Aaron Kelley. The company was facing challenges in managing its shipping process due to the time-consuming and inefficient process of comparing shipping rates across multiple carrier websites. This inefficiency was negatively impacting the company's bottom line, prompting the search for a more efficient solution.
The Challenge
Vericom Global Solutions, a company with distribution centers in San Diego and Knoxville, was facing a significant challenge in managing its shipping process. The operations manager, Aaron Kelley, was responsible for approximately 2,000 shipments a month. The process of comparing shipping rates for every shipment was time-consuming and inefficient, as it involved visiting up to 10 different carriers' websites. This inefficiency was negatively impacting the company's bottom line. Kelley began searching for a solution to streamline the process. He explored various transportation management software options, but none seemed to offer any significant improvement in efficiency.
The Solution
The solution to Vericom's shipping challenges came in the form of Freightview's online shipping management tool. Freightview connects users directly to the carriers they already have relationships with and automatically delivers up-to-date rates. This feature not only saved Kelley time but also allowed him to identify his most dependable carriers. As a result, he was able to reduce the number of regular carriers from 10 to 5. Kelley could compare shipping rates through Freightview, select a carrier, and then use the tool to schedule the shipment pickup and generate a bill of lading. This eliminated the need to call various carriers to schedule a pickup. Additionally, Freightview provided Kelley with the flexibility to manage the data that the tool collected on his shipments.
Operational Impact
Quantitative Benefit
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