WellSky Partners With Google Cloud to Integrate AI Technology Into Healthcare Solutions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Vertex AI
- WellSky Solutions
Tech Stack
- Generative AI
- Machine Learning
- Data Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Innovation Output
- Productivity Improvements
Technology Category
- Analytics & Modeling - Generative AI
- Analytics & Modeling - Machine Learning
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Healthcare & Hospitals
- Software
Applicable Functions
- Business Operation
Use Cases
- Predictive Maintenance
- Remote Patient Monitoring
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
WellSky is a prominent healthcare technology company in the United States, known for its innovative solutions in the health and community care sectors. With over 40 years of experience, WellSky serves more than 20,000 client sites, including major hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. The company is dedicated to leading the movement for intelligent, coordinated care by providing proven software, analytics, and services that drive better outcomes and lower costs for stakeholders across the care continuum. WellSky's solutions are designed to help providers, payers, health systems, and community organizations scale processes, improve collaboration, and harness the power of data analytics to achieve better outcomes in today's value-based care environment.
The Challenge
WellSky, a leading health and community care technology company, faced the challenge of modernizing its IT infrastructure to better anticipate client needs and enable improved patient care. The company recognized the need to integrate advanced AI technologies to automate repetitive tasks and provide healthcare providers with immediate access to relevant patient information. This would allow for more efficient and intelligent care during transitions and free caregivers to spend more time with patients. Additionally, WellSky aimed to automate portions of the Outcome and Assessment Information Set (OASIS) assessment used in Medicare home healthcare, further enhancing the efficiency of care delivery.
The Solution
To address its challenges, WellSky partnered with Google Cloud to leverage its secure cloud technologies, advanced data analytics tools, and machine learning capabilities. The collaboration focused on utilizing Google Cloud's Vertex AI platform, which provides developers and data scientists with access to generative AI models. This partnership enabled WellSky to build and deploy custom generative AI tools within its solutions, automating repetitive tasks and providing healthcare providers with immediate access to contextually relevant patient information. By integrating AI into its solutions, WellSky aimed to enhance the efficiency of care delivery, allowing caregivers to spend more time with patients and improving overall patient outcomes. The partnership also emphasized the responsible and ethical use of AI, with Google Cloud's governance and privacy policies ensuring that customers retain control over how the tools are used.
Operational Impact
Quantitative Benefit
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