Customer Company Size
Large Corporate
Region
- Middle East
Country
- Israel
Product
- White Label Mobile App
- Cloud-based Administrative Dashboard & Content Manager
Tech Stack
- Bluetooth Low Energy (BLE) SMART™
- iOS
- Android
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Networks & Connectivity - Bluetooth
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Facility Management
Use Cases
- Indoor Positioning Systems
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Carmel Medical Center is a top-ranked regional hospital located in Haifa, Israel. The hospital is renowned for its Epidemiology, Cardiology, Cardiovascular, and Thoracic Surgery departments. The hospital is built into the side of a mountain and has a unique 6-floor layout. Carmel Medical Center is a member of the Clalit Health Services network, the largest healthcare organization in Israel, serving approximately 54% of the Israeli population. The hospital is constantly looking for ways to improve patient care and quality metrics, and is open to innovative solutions that can enhance the patient and staff experience.
The Challenge
Carmel Medical Center, a top-ranked regional hospital in Haifa, Israel, was looking to improve patient care and quality metrics. The hospital, which is part of the Clalit Health Services network, the largest healthcare organization in Israel, wanted to provide a complete mobile app experience for patients and staff. The app was expected to provide live navigation, hospital directories, and contextual notifications. The hospital's unique layout, built into the side of a mountain with a 6-floor facility, presented a challenge for navigation and location-based services.
The Solution
SPREO, a provider of indoor location-based services, was commissioned to build the mobile app. The solution designed and deployed by SPREO included Bluetooth® Low Energy (BLE) SMART™ beacons, a mobile application for Android and iOS, and licenses for indoor positioning and indoor navigation services to unlimited users. The mobile app was a White Label product, allowing it to be branded and customized for the hospital. It featured live 'Blue-Dot' indoor location with maps, dynamic step-by-step navigation with handicap accessibility and route auto-correction, location-based push notifications, and a cloud-based administrative dashboard and content manager.
Operational Impact
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