Wholesale Furniture Brokers Taps Acumatica ERP for Rapid Growth
Customer Company Size
SME
Region
- America
Country
- Canada
Product
- Acumatica Financial Management
- Acumatica Distribution Management
- Acumatica CRM
Tech Stack
- ERP
- CRM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Wholesale Furniture Brokers is a company based in British Columbia, Canada. The company operates in the wholesale distribution of furniture industry. The company had been operating with a financial system centered on QuickBooks Enterprise for over a decade. The company sells furniture to consumers and others in North America through various internet sites. The company's owner and CEO, Sergei Tashlikowich, has plans to make the company the largest seller of furniture online and has a strategic omni-channel strategy to grow quickly. However, the company's existing financial system was not connected to its websites, payment processor, invoicing, inventory, or shipping programs, leading to inefficiencies.
The Challenge
Wholesale Furniture Brokers, a 15-year-old company selling furniture to consumers and others in North America through various internet sites, was operating on QuickBooks Enterprise. The system was not connected to the company's websites, payment processor, invoicing, inventory, or shipping programs. Instead, a team of eight maintained the different programs, entering information into each one to log a sale or order transaction from initial entry through to shipping. The company also used Google Docs as its customer relationship management system. The system was highly inefficient, with employees unable to all log into QuickBooks at the same time and some processes causing the program to freeze or crash if too many employees were doing tasks simultaneously. The company's CEO, Sergei Tashlikowich, knew he couldn't grow his business on the existing technology, so he decided to look for an integrated platform that could help streamline operations.
The Solution
The company decided to implement Acumatica, an efficient, streamlined ERP system with the capacity and functionality to help in what the CEO forecasts can more than double or triple his annual sales. The company chose Acumatica for its unlimited user pricing and the ability to buy the software outright in the future if it made sense. The company implemented Acumatica beginning in the summer of 2015 with the help of veteran Acumatica partner SiPD Services of Montreal. The company decided to use Acumatica partner Catapult, based in Vancouver, British Columbia for its service and support contract. Catapult has built PowerBI dashboards to get deeper insights into their data, upgraded Wholesale Furniture Brokers to version 6.1 and made incremental improvements that make the company more efficient.
Operational Impact
Quantitative Benefit
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