公司规模
SME
地区
- America
国家
- Canada
产品
- Acumatica Financial Management
- Acumatica Distribution Management
- Acumatica CRM
技术栈
- ERP
- CRM
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Wholesale Furniture Brokers 是一家位于加拿大不列颠哥伦比亚省的公司。该公司从事家具行业的批发分销。十多年来,该公司一直采用以 QuickBooks Enterprise 为中心的财务系统。该公司通过各种互联网网站向北美消费者和其他人士销售家具。该公司的所有者兼首席执行官 Sergei Tashlikowich 计划将公司打造成最大的在线家具销售商,并制定了快速发展的战略性全渠道战略。然而,该公司现有的财务系统与其网站、支付处理器、发票、库存或运输计划没有连接,导致效率低下。
挑战
Wholesale Furniture Brokers 是一家成立 15 年的公司,通过各种互联网网站向北美消费者和其他人士销售家具,该公司在 QuickBooks Enterprise 上运营。该系统未连接到公司的网站、支付处理器、发票、库存或运输程序。相反,一个由 8 人组成的团队维护不同的程序,将信息输入每个程序以记录从初始输入到运输的销售或订单交易。该公司还使用 Google Docs 作为其客户关系管理系统。该系统效率极低,员工无法同时登录 QuickBooks,如果太多员工同时执行任务,某些流程会导致程序冻结或崩溃。该公司的首席执行官 Sergei Tashlikowich 知道他无法依靠现有技术发展业务,因此他决定寻找一个可以帮助简化运营的集成平台。
解决方案
该公司决定实施 Acumatica,这是一种高效、精简的 ERP 系统,其容量和功能可帮助实现 CEO 预测的两倍或三倍以上的年销售额。该公司之所以选择 Acumatica,是因为其不限用户价格,并且如果合适,还可以在未来直接购买软件。该公司在资深 Acumatica 合作伙伴蒙特利尔 SiPD Services 的帮助下,于 2015 年夏天开始实施 Acumatica。该公司决定使用位于不列颠哥伦比亚省温哥华的 Acumatica 合作伙伴 Catapult 来履行其服务和支持合同。Catapult 已构建 PowerBI 仪表板以更深入地了解其数据,将 Wholesale Furniture Brokers 升级到 6.1 版,并进行了渐进式改进,以提高公司的效率。
运营影响
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