Qlik > Case Studies > World-Famous Hospital Uses QlikView to Find Efficiency Savings

World-Famous Hospital Uses QlikView to Find Efficiency Savings

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • United Kingdom
Product
  • QlikView
Tech Stack
  • Oracle
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Maintenance
Services
  • Data Science Services
About The Customer
Cambridge University Hospitals NHS Foundation Trust is home to the world-famous Addenbrooke’s Hospital and has been named one the United Kingdom’s top 40 hospitals. The U.K. Healthcare Commission has rated the trust for providing excellent quality of services and excellent use of resources, and as ‘best performing’ for maternity services. The trust is home to the world famous Addenbrooke’s Hospital, one of the top 40 hospitals in the U.K., and employs more than 7,000 staff.
The Challenge
Cambridge University Hospitals NHS Trust, one of the largest and best known hospital Trusts in the UK, was facing challenging times due to budget constraints. The trust needed to find efficiency savings of three to four per cent a year through increased productivity and better management information. They wanted a web-based business intelligence tool that could capture all the information a manager would need to know in one place. The trust decided to start by making patient level costing available across the organisation but also needed to include its Oracle financial systems, HR metrics, and above all patient information for example lengths of stay in the hospital and waiting time in the emergency department.
The Solution
In reviewing healthcare management solutions the trust was introduced to QlikView— a powerful analysis tool capable of extracting and analysing data from any number of sources in seconds. QlikView analyses other domains aside from patient level costing: patient care and safety, clinical excellence, valuing staff and finance. With complete transparency across every area of the business, some 1,000 users can make informed decisions based on detailed, reliable and relevant information that can result in thousands and even millions of pounds in savings helping to meet the trust’s efficiency targets.
Operational Impact
  • Effective, Efficient and Easy-To-Use QlikView is used by directors, consultants, clinical nurses, ward sisters and other senior managers and is proving a real success for the trust.
  • Managers can now answer questions raised, present information that people have never been able to easily access before, and respond to the requirements and information needs of front line staff.
  • With QlikView, the trust can easily drill down to detailed patient and staff data which means resources, activity, costs and income can be attributed to individual patients wherever possible.

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