Xactly Uses SnapLogic to Unify Business Applications, Create a Quote-to-Cash Orchestration
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- SnapLogic Elastic Integration Platform
- Salesforce
- Workday
- NetSuite OpenAir
- Domo
Tech Stack
- SnapLogic Snaps
- Integration Platform as a Service (iPaaS)
- Cloud-based Applications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Process Control & Optimization
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Xactly is a prominent provider of cloud-based incentive management solutions, designed to help businesses manage their incentive processes and drive top performance from their sales teams. Over the past decade, Xactly has established itself as a leader in its market, driven by the increasing demand for its solutions. The company has embraced a 'cloud first' strategy, utilizing a range of cloud-based applications to support its operations. This approach has allowed Xactly to streamline its processes and enhance its ability to deliver exceptional customer service. However, as the company expanded its use of cloud applications, it encountered challenges related to data integration and management.
The Challenge
Xactly, a leader in cloud-based incentive management solutions, faced challenges as it expanded its use of cloud-based business applications. The company adopted a 'cloud first' approach, deploying Salesforce for CRM, Workday for finance and HR, Domo for business intelligence, and NetSuite OpenAir for professional services management. However, this led to data silos, impacting Xactly's ability to provide a seamless customer experience. The lack of integration between Salesforce, Workday, and NetSuite OpenAir meant that customer data was not unified, leading to repetitive manual data entry and inefficient use of resources.
The Solution
To address the challenges of data silos and integration, Xactly turned to the SnapLogic Elastic Integration Platform. This platform, an integration platform as a service (iPaaS), enabled Xactly to create a 'single system of systems' by automating integrations between Salesforce, Workday, NetSuite, and Domo. The SnapLogic iPaaS facilitated the development of a hub-and-spoke model, allowing these applications to work together seamlessly. Xactly deployed SnapLogic Snaps for Salesforce, Workday, and NetSuite OpenAir, which are modular integration components designed for specific applications. These Snaps replaced manual integrations, enabling developers to create data integration flows using a drag-and-drop interface. Within two weeks, Xactly successfully integrated and automated a quote-to-cash orchestration, drawing data from Salesforce CRM, NetSuite OpenAir, and Workday Financial Management.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.
