Xactly Uses SnapLogic to Unify Business Applications, Create a Quote-to-Cash Orchestration
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- SnapLogic Elastic Integration Platform
- Salesforce
- Workday
- NetSuite OpenAir
- Domo
技术栈
- SnapLogic Snaps
- Integration Platform as a Service (iPaaS)
- Cloud-based Applications
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 销售与市场营销
用例
- 过程控制与优化
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Xactly is a prominent provider of cloud-based incentive management solutions, designed to help businesses manage their incentive processes and drive top performance from their sales teams. Over the past decade, Xactly has established itself as a leader in its market, driven by the increasing demand for its solutions. The company has embraced a 'cloud first' strategy, utilizing a range of cloud-based applications to support its operations. This approach has allowed Xactly to streamline its processes and enhance its ability to deliver exceptional customer service. However, as the company expanded its use of cloud applications, it encountered challenges related to data integration and management.
挑战
Xactly, a leader in cloud-based incentive management solutions, faced challenges as it expanded its use of cloud-based business applications. The company adopted a 'cloud first' approach, deploying Salesforce for CRM, Workday for finance and HR, Domo for business intelligence, and NetSuite OpenAir for professional services management. However, this led to data silos, impacting Xactly's ability to provide a seamless customer experience. The lack of integration between Salesforce, Workday, and NetSuite OpenAir meant that customer data was not unified, leading to repetitive manual data entry and inefficient use of resources.
解决方案
To address the challenges of data silos and integration, Xactly turned to the SnapLogic Elastic Integration Platform. This platform, an integration platform as a service (iPaaS), enabled Xactly to create a 'single system of systems' by automating integrations between Salesforce, Workday, NetSuite, and Domo. The SnapLogic iPaaS facilitated the development of a hub-and-spoke model, allowing these applications to work together seamlessly. Xactly deployed SnapLogic Snaps for Salesforce, Workday, and NetSuite OpenAir, which are modular integration components designed for specific applications. These Snaps replaced manual integrations, enabling developers to create data integration flows using a drag-and-drop interface. Within two weeks, Xactly successfully integrated and automated a quote-to-cash orchestration, drawing data from Salesforce CRM, NetSuite OpenAir, and Workday Financial Management.
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