BizTalk360

Agder Energi, one of the largest energy producers in Norway, was facing significant challenges in managing their complex system that processes about 200,000 transactions daily. They were using System Center Operations Manager (SCOM) to monitor their BizTalk Server environment, but found it more suited for infrastructure monitoring rather than application level monitoring. The team had to constantly monitor the environment and identify the root cause of problems when they occurred. For instance, if a system feeding data into BizTalk Server failed, it was a violation and the administration team needed to be notified. Additionally, there was no easy way to automate repeatedly used actions/tasks with SCOM. The team also had to adhere to strict policies to ensure the environment was healthy, which was proving to be a challenge with SCOM.

COA, a government organization in the Netherlands responsible for the reception and support of asylum seekers, was facing significant challenges in managing their Microsoft BizTalk environment. They were using the standard BizTalk Administration Console, which was inaccessible for most of their team due to its requirement for developer skills. This led to an over-reliance on their only developer, creating a bottleneck in their operations. Additionally, they had to use RDP connections to access their BizTalk environments for even the most trivial tasks, leading to unnecessary security challenges. They also lacked overall insights and analytics into their environment, and the team was not alerted when anything went wrong, such as issues with host instances, receive ports, and orchestrations.

Dentsu Aegis Network, a multinational media and digital marketing communications company, faced a significant challenge when they decided to increase the number of applications in their BizTalk environment from 7-8 to approximately 15. This expansion made their BizTalk environment more critical in terms of the data that passes through BizTalk and for the complete integration scenario. The increased number of applications meant that the company needed a more robust and efficient way to monitor their BizTalk server applications and overall environment. The management team was particularly concerned about the health of the BizTalk server environment, disk space, tracking information, and the count of suspended events.

DNWG, a Dutch grid operator, was facing significant challenges in managing its complex BizTalk environment. The company had no system in place to monitor suspended messages, lacked dashboards to verify if systems were functioning correctly, and had no monitoring on hardware such as memory, processor usage, and disk usage. The complexity of their BizTalk environment was further highlighted by the fact that DNWG operates 2 acceptance application servers with 1 SQL server and 2 production application servers with 2 SQL servers in an active/passive configuration. Without an alternative to BizTalk360, DNWG was struggling to maintain efficient operations and ensure the robustness and affordability of their energy system.

Integration.team, a Belgium-based Integration Services vendor, faced significant challenges in monitoring their customers' BizTalk server environments. The company noticed that many of their customers either had no monitoring solutions in place or were using System Center Operations Manager (SCOM), which was difficult to configure according to specific customer needs. Additionally, there was a lack of visibility into the BizTalk server environments, which were often viewed as a 'black box' with limited information available. This resulted in a reactive maintenance approach, where issues were only addressed after they occurred, leading to increased support calls and inefficient operations.

Mammut, a Swiss producer of mountaineering and outdoor equipment, was facing a significant challenge in monitoring their BizTalk Server environment. The team had no dedicated monitoring solution in place and had to rely on the BizTalk Server Administration Console for their daily operations. This manual approach was not only time-consuming but also lacked efficiency. The team found it increasingly difficult to get a high-level overview of the status of the BizTalk Server environment and applications. The lack of a monitoring tool was a significant hurdle in their operations, leading to inefficiencies and potential errors. The IT management at Mammut recognized the need for a clean, integrated monitoring solution to streamline their business landscape.

TecAlliance, a leading solution provider for the automotive aftermarket, was facing challenges with their existing BizTalk server monitoring system. The system was the core of their Order solution, used for mapping different input formats and for communication with customer interfaces. However, the monitoring system was inefficient and required a lot of manual effort to ensure the production environment was running smoothly. The system lacked a graphical overview of system health and notifications for any issues in the environment. The team had to rely on self-programmed scripts and tools, which were not customizable and required a lot of manual monitoring effort. This led the team to consider alternative products with better customization options for BizTalk server monitoring.