BizTalk360 > Case Studies > TecAlliance Streamlines Operations with BizTalk360

TecAlliance Streamlines Operations with BizTalk360

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing
Sensors - Temperature Sensors

Applicable Industries

Automotive
Equipment & Machinery

Use Cases

Behavior & Emotion Tracking
Leakage & Flood Monitoring

Services

System Integration

About The Customer

TecAlliance is a leading solution provider for the automotive aftermarket. The company offers data, processes, and integrated services with the goal of speeding up processes and making information available quickly for all participants in the digital aftermarket. Founded in 1994 and headquartered in Ismaning, Germany, TecAlliance handles approximately 25 million item enquiries and orders per month for over 280 brands and roughly 20,000 customer sites worldwide. BizTalk is a crucial part of their operations as it is the core of their Order solution, used for mapping different input formats and for communication with customer interfaces.

The Challenge

TecAlliance, a leading solution provider for the automotive aftermarket, was facing challenges with their existing BizTalk server monitoring system. The system was the core of their Order solution, used for mapping different input formats and for communication with customer interfaces. However, the monitoring system was inefficient and required a lot of manual effort to ensure the production environment was running smoothly. The system lacked a graphical overview of system health and notifications for any issues in the environment. The team had to rely on self-programmed scripts and tools, which were not customizable and required a lot of manual monitoring effort. This led the team to consider alternative products with better customization options for BizTalk server monitoring.

The Solution

The team at TecAlliance chose BizTalk360 as their new monitoring system. BizTalk360 was recommended by the external company that developed the BizTalk solution for TecAlliance. The team appreciated BizTalk360’s flexible customization options for BizTalk server monitoring and found the installation and configuration process to be very easy. BizTalk360 also offered additional features such as data monitoring, Web endpoint monitoring, and auto healing, which were of specific interest to TecAlliance. The Monitoring Dashboard feature provided a holistic view of the state of the environment, and the Auto Healing capability helped recover from unexpected downtimes. TecAlliance now uses BizTalk360 as a pure monitoring tool for alerts.

Operational Impact

With the implementation of BizTalk360, TecAlliance has been able to streamline their operations and focus on more important tasks. The Monitoring Dashboard feature provides a comprehensive view of the system health, allowing the Operations Department to quickly identify and address any issues. The Auto Healing capability has also reduced the frustration the team had in the past when they were new to BizTalk and not everything worked as expected. The team now trusts BizTalk360 to keep an eye on their systems, allowing them to focus on their core tasks. The easy installation and configuration process, along with the flexible customization options, have made BizTalk360 a valuable tool for TecAlliance.

Quantitative Benefit