iovox
Overview
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HQ Location
United Kingdom
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Year Founded
2007
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Company Type
Private
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Revenue
< $10m
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Employees
11 - 50
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Website
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Twitter Handle
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Company Description
iovox specializes in communication analytics and advanced call Tracking within various business sectors. The company offers solutions that transform phone calls into actionable data, providing insights for lead generation, marketing ROI optimization, and operational improvements.
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Case Studies.
Case Study
Honda's Successful Conversion and Customer Satisfaction Enhancement with iovox
Honda, a global leader in the automotive industry, was facing challenges in the digitalization of the customer journey. The physical visit to the dealership was occurring later in the purchasing process, making the quality of lead processing methods crucial. This was the link between the customer's digital research and real-world contact. It was essential for Honda to ensure that the contact following a customer request was done quickly to meet the expectations of prospective car buyers. Additionally, the increasing demand for reports to share with field teams was creating a significant workload for both the internal team and the network on a daily basis.
