Proximus, the largest internet service provider (ISP) in Belgium, embarked on a network function virtualization (NFV) initiative in 2018. The project involved deploying various telecommunication applications using a cloud infrastructure, including virtual IP multimedia subsystems (vIMS), and software-defined wide area networking (SD-WAN). However, migrating complex physical ISP networks to a new network with virtualized functions was a long-term project, taking several years. During this transition, Proximus faced the challenge of maintaining the same visibility and analytics across both physical and virtual functions. The company had deployed several traffic analytics probes that relied on physical taps, tap aggregation switches, and Keysight Vision network packet brokers in the legacy environment. However, in the new virtual environment, network functions ran as virtual machines (VMs) on the same physical server, and the east-west traffic did not cross any of the physical links where the physical taps would have been located. Proximus needed to maintain the same level of visibility in the virtual environment as in the physical one, while also containing the total cost of ownership.

The Canadian Internet Registration Authority (CIRA) was established in 2000 with a mandate to run a safe, secure, and reliable .CA domain for all Canadians. With over 2.8 million domains under management, CIRA saw an opportunity to complement its registry revenue with new services. In 2015, CIRA moved into DNS cybersecurity with the introduction of D-Zone Anycast DNS, a service now used by ISPs, the Canadian government, and many educational institutions. However, after the release of this service, many of CIRA’s customers requested a recursive DNS Service, particularly organizations in the education sector who were interested in a service with content filtering. CIRA considered building a recursive DNS service solution in-house but realized the real value was in a threat feed, which they couldn’t develop on their own.

Acxiom, a company that designs and delivers customer intelligence solutions, is heavily invested in digital technology. With a business built on the ethical use of data, Acxiom faces the challenge of constantly evolving security threats. The company needed to ensure the protection of its customer data and insights into customer behavior. The challenge was to find a partner that could provide cutting-edge and next-generation technologies to keep up with the ever-changing threat landscape. Acxiom required a solution that could not only defend against attacks but also align with the different changes in the threat landscape.

As a leading manufacturer of precision parts in China, Gian Technology's customers include Samsung, OPPO, Vivo and other well-known enterprises. They have very high requirements for the precision and appearance of products. Every year, Gian invest a substantial amount of capital in manpower and capital in quality control and quality inspection. The "original" method of the traditional naked eye + magnifying glass is intensive and boring, making many young people reluctant to choose this job. The gap between business volume and manpower is getting bigger and bigger, and it is difficult to meet the quality inspection needs in three shifts and eight hours. Overtime is a common occurrence.

To succeed in the fiercely competitive LCD manufacturing industry, CSOT must deliver high-quality products within a tight time frame, but time-consuming product inspections have hampered its agility. Quality inspectors had to inspect each LCD screen individually to check for flaws. This takes quite a bit of time.

The client, a battery management solution provider, wanted to expand their market reach by making their solution compatible with embedded platforms. Their solution, which monitors individual cells within lithium-ion batteries, was not optimized for use on embedded platforms with microcontrollers. The solution could either be integrated as part of the Battery Management System (BMS) or operate independently on Docker or the cloud. Customers could retrieve data from the BMS for a specific time period, save it into a file, and incorporate it into the algorithm. The algorithm would then analyze the data and determine which cells work well and which do not. However, the client needed to analyze and prepare the solution for implementation on embedded systems.

Mellanox Technologies, a multinational supplier of computer technology networking products, was facing challenges with its testing, research, and design infrastructure. The company, with multiple manufacturing sites worldwide, needed an infrastructure that was engineered for integration, easy data sharing, scalability, and unified support. The existing system was not providing the performance and reliability required to accelerate product innovation. Mellanox also needed to reduce the time to market for its products, including adapters, switches, software, cables, and silicon products for markets such as high-performance computing. The company was in search of a unified solution that was reliable, scalable, and cost-effective.

Aker Solutions, a global leader in providing subsea production control systems for the oil and gas industry, was facing a challenge with the increasing sophistication of its products and control technologies. The offshore oil and gas production environment is one of the most demanding engineering environments, and the rising complexity of Aker's products was creating a growing need to store, manipulate, and share data across networks of devices located on the seabed, on production platforms, and onshore. To meet the demands of future product generations, Aker Solutions identified the need for a new database management system that could handle high volumes of data, be compatible with embedded and conventional systems, and maintain data integrity in the offshore environment where communication links may suffer disruption and interruption.

The client, a rapidly growing global company specializing in business transformation through various solutions and services, was seeking to enhance their services to better meet the needs of their key customers. The company, with over 4,500 skilled professionals and 30+ offices worldwide, provides ICT services and solutions based on a wide range of technologies, including OpenText, SAP, Microsoft, etc. The primary challenge was to integrate OpenText Extended ECM, an enterprise CMS platform that securely governs the information lifecycle by integrating with leading enterprise applications, with Microsoft Office 365. This integration was aimed at expanding the company's services and better matching the needs of its customers.

InfoTrack, a legal technology company, was facing challenges in managing its IT system log data and legal document data for its customers. The company was initially using Amazon Elasticsearch Service, but it ran into security and performance issues. The version of the Elastic Stack used by Amazon Elasticsearch Service only allowed security using IP restriction and restricted developers from tuning the underlying Java Virtual Machine (JVM). Additionally, InfoTrack lacked access to additional features of the Stack, including APM, Index Lifecycle Management (ILM), and Graph. This limited their potential in architecting their system for long-term success and stability, and ensuring they were getting the most value out of the data available to them. Furthermore, the company was struggling with manual logging, which became too time-consuming as InfoTrack grew and didn’t allow developers to trace and debug applications.

Profusion, a data science and marketing services company, was grappling with the challenge of slow and reactive reporting for its clients. The company wanted to transition its clients from relying on manual, Excel-based reporting to a more proactive, real-time optimization. A specific challenge was presented by a London creative agency, which required Profusion to develop a solution for reporting ticketing data to its client, an international live show production company. The agency had two requirements: an intuitive interface to communicate financial investment and return through different marketing channels, and the ability to query a single customer view of its customer and extract this data for use within its other business tools. The existing process was labor-intensive, with information only available sporadically or on the client’s request.

Virtec Attractions, a company specializing in dynamic 4D attractions and VR solutions, aimed to provide users with a new type of entertainment by combining an immersive demo experience with their Transfinity motion platform. The main challenge was to create a smooth, fully integrated VR experience with the motion platform that would not cause motion sickness or discomfort to users. Another challenge was the rapid development and change of VR devices. As soon as a more advanced headset was brought to market, the development team had to adjust the software to the new hardware. This constant need for adaptation and improvement posed a significant challenge.

The City of Billings, Montana, the largest city in the state, provides reliable water distribution, wastewater collection and treatment, and garbage collection to its population of 110,000 people. The city was facing challenges in meeting evolving customer expectations and delivering a high-quality customer experience. Their initial attempt at an online payment platform was limited in functionality, focused solely on bills, and was cumbersome to use. The platform was not user-friendly and did not meet the needs of a wide range of customers, some of whom were tech-savvy while others preferred more traditional solutions. The city was receiving a high number of customer calls and complaints related to bills and payment issues. Therefore, they were in need of a platform with self-service solutions to help resolve these common customer issues online.

Toshiba was faced with the challenge of building the next generation of its TCx™ Sky retail optimized operating system. The new system needed to provide stability, security, and performance for today’s widely distributed Point of Sale (POS) systems and also serve as a foundation for emerging IoT innovations such as biometrics and anonymous facial recognition. With TCx Sky powering over a million checkout lines and running a streamlined embedded Linux kernel suitable for retail applications, Toshiba needed a technology partner to help it keep up with the constant evolution and security monitoring associated with embedded Linux deployments. The challenge was further compounded by Toshiba's diverse customer base, which necessitated the constant release of new products to keep up with the latest silicon and security features.

In 2018, three large metropolitan councils based in Adelaide, the Cities of Charles Sturt (CCS), Marion (COM), and Port Adelaide Enfield (PAE), formed a collaborative partnership for the benefit of their communities. The IT teams of these councils were responsible for ensuring all projects planned for the communities were seamlessly executed and delivered in a timely and cost-effective manner. However, the IT infrastructure of all three councils was not closely aligned, which hindered collaboration and knowledge sharing across business functions. The Service Desk setup of the three councils was different and made effective collaboration and cross-team communication a challenge. All three councils had their own Service Desk solutions, so information from one could not easily be shared with the other councils. Two of the councils, PAE and CCS, also had ageing legacy software which needed to be modernised urgently.

Code Engine Studio, a software development firm based in Vietnam, was facing significant challenges in managing time off requests and calculating payroll for its rapidly growing team. The company was using spreadsheets and emails to track and respond to time off requests, which was becoming increasingly difficult as the company grew. The process was time-consuming, with the company spending up to 8 hours each month collating and finalizing time off and payroll data. The system was also prone to errors, with leave requests often being missed or not addressed on time. This led to difficulties in calculating payroll each month, as the HR team had to double-check various spreadsheets, emails, and chat messages to ensure accurate data. The company needed a simple, efficient platform through which employees could submit their time off requests and managers could approve or reject these requests in a timely manner.

At the onset of the COVID-19 pandemic, the UK's public health infrastructure and NHS frontline professionals were overwhelmed as patient numbers began to exceed available resources. Doctaly, an innovative Healthtech solution, was faced with the challenge of easing the demand on healthcare workers. The company needed to prioritize high-risk cases while also providing reliable guidance to patients experiencing COVID symptoms. The challenge was twofold: low patient adoption due to app fatigue and maximizing the efficiency of healthcare workers. The company had previously used Intercom and Twilio, but these solutions did not offer the breadth of capabilities needed for the new challenge.

Doozer, a SaaS platform specializing in real estate renovation, faced several challenges in managing their sales process. Their sales team had to handle three different target groups: craftsmen, B2B clients such as private housing companies and public housing schemes, and B2B2C clients that include individuals owning multiple houses that they rent out and need craftsmen regularly for renovation. The company was struggling with organizing data, following up with leads regularly, and managing a large number of leads. They were using Salesforce, but it wasn't flexible enough to meet their requirements. They needed a CRM tool that was flexible, highly customizable, and offered advanced workflow capabilities to manage their fast-growing business.