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Infoblox > Case Studies > Adobe Systems Enhances Network Reliability and Security with Infoblox Solutions

Adobe Systems Enhances Network Reliability and Security with Infoblox Solutions

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Infoblox DDI
  • Infoblox Network Insight
  • Infoblox DNS Firewall
  • Infoblox Advanced DNS Protection
  • Infoblox Reporting and Analytics
Tech Stack
  • Infoblox Grid
  • Amazon Web Services (AWS)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Cybersecurity & Privacy - Network Security
  • Functional Applications - Remote Monitoring & Control Systems
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Software
  • Professional Service
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Remote Asset Management
  • Cybersecurity
Services
  • Training
  • System Integration
About The Customer
Adobe Systems, founded in 1982 and headquartered in San Jose, California, is a global leader in digital marketing and digital media solutions. Known for developing the PostScript page description language and the Portable Document Format (PDF), Adobe offers a wide range of multimedia and creativity software products. The company also provides cloud services such as Adobe Creative Cloud, Document Cloud, and Marketing Cloud. Adobe's tools and services enable customers to create and deploy digital content across various media and devices, making it a pivotal player in the digital content creation industry.
The Challenge
Adobe Systems faced significant challenges in managing its DNS, DHCP, and IP address infrastructure, which was crucial for maintaining the availability of its business-critical Internet domains. The legacy system in place was inconsistent and prone to outages, causing disruptions that could last up to 24 hours. These outages not only affected Adobe's reputation but also posed a risk to its operational success. The technical lead for DNS, DHCP, and IP address management, Brent Hetherwick, was frequently called to address these issues, highlighting the need for a more reliable and secure solution.
The Solution
To address the challenges posed by the legacy system, Adobe Systems implemented the Infoblox DDI solution, which features a patented Infoblox Grid architecture. This new infrastructure provided a more reliable platform with central management, a shared data repository, and integrated software for DNS, DHCP, and IP address management. Infoblox Network Insight and Infoblox Reporting and Analytics were also utilized to aggregate network infrastructure data and support internal marketing campaigns. Additionally, Adobe employed Infoblox DNS Firewall in logging-only mode to detect and block malware communications, enhancing the company's overall security posture. Infoblox's security-hardened appliances with Advanced DNS Protection further bolstered Adobe's defenses against DNS-based attacks.
Operational Impact
  • Adobe achieved a highly reliable and resilient core network service infrastructure, significantly reducing the frequency and impact of outages.
  • The Infoblox solution allowed Adobe to support its global network footprint with minimal staff, enhancing productivity and operational efficiency.
  • Adobe's IT team gained valuable skills through Infoblox's Technical Training, enabling them to effectively manage the enterprise-grade DDI infrastructure.
  • The partnership with Infoblox transformed the vendor relationship into a strategic alliance, with Adobe leveraging Infoblox's reporting, discovery, and security capabilities.
Quantitative Benefit
  • Adobe's global network footprint is supported by 1.5 full-time equivalents (FTEs), with one engineer dedicated full-time and another spending 50% of their time on DDI support.

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