Brightly Software > Case Studies > Bethesda Country Club Enhances Operations and Budgeting with IoT Solution

Bethesda Country Club Enhances Operations and Budgeting with IoT Solution

Technology Category

Functional Applications - Computerized Maintenance Management Systems (CMMS)

Applicable Industries

Buildings
Equipment & Machinery

Applicable Functions

Facility Management
Maintenance

Use Cases

Inventory Management
Track & Trace of Assets

About The Customer

Bethesda Country Club is a full-service country club that is centered on the family environment. The club has 18 holes of golf, 12 tennis courts, multiple restaurants, a large pool complex, an over 40,000 square foot clubhouse, youth activity programs and much more. With so many moving assets and a large property to oversee, it’s vital for the facilities and operations teams to stay on top of everything in their operations and facility management. The club was seeking a solution that could help them manage their assets more effectively and provide realistic data for future budget planning.

The Challenge

Bethesda Country Club, a full-service family-oriented facility, was facing challenges in managing its large facilities and grounds. The club's existing solution was not able to keep up with their needs, particularly in terms of asset tracking and reporting. The operations team needed a solution that could not only track orders but also help them prepare for the future. The club was outgrowing their current facility management platform and were just starting to track their assets. They needed a more robust and technologically modern solution to track their employees’ jobs, and the club also wanted to be able to track the history of their assets to make better decisions about repairs and maintenance outside of their current Excel spreadsheet. Furthermore, they lacked a way to quickly and easily create a report for their Board of Governors that contained realistic data for future budget planning.

The Solution

Bethesda Country Club implemented Brightly, a modern CMMS solution, in December of 2015 to address their challenges. Brightly provided the club with greater visibility into their team’s work orders, the history and status of their assets, and presented more realistic data for better decision making and more accurate budget forecasting. The solution empowered managers to review the work orders and ensure that the right team member gets the work order. With Brightly's reporting features, presenting realistic data to the Board of Governors became much easier. The Director of Clubhouse Operations, Brian Donohoe, was able to supply board members with easy to read reports to assist in important decision making and provide status updates as needed.

Operational Impact

The implementation of Brightly has brought significant operational improvements to Bethesda Country Club. The club now has a more robust and technologically modern solution to track their employees’ jobs and the history of their assets. This has enabled them to make better decisions about repairs and maintenance. The reporting features of Brightly have made it easier to present realistic data to the Board of Governors, assisting in important decision making and providing status updates as needed. The club can now accurately track their current equipment and allocate funds for preventive maintenance, upgrades and new purchases, ensuring the team’s long-term success.

Quantitative Benefit