Grammarly > Case Studies > Boosting Productivity: How Frost & Sullivan Cut Editing Time by 66% with Grammarly Business

Boosting Productivity: How Frost & Sullivan Cut Editing Time by 66% with Grammarly Business

Applicable Industries

Education
Equipment & Machinery

Applicable Functions

Product Research & Development
Quality Assurance

Use Cases

Time Sensitive Networking
Visual Quality Detection

Services

Testing & Certification
Training

About The Customer

Frost & Sullivan is a global market research and business consulting firm. The company is known for its detailed and insightful research reports on innovative and sophisticated companies worldwide. The writing team, led by Tonya Fowler, is responsible for crafting these reports. The team is committed to producing high-quality material, which requires a significant amount of writing, editing, and reviewing. Despite the team's expertise, the editing process was a time-consuming task that needed to be streamlined to increase productivity and maintain the quality of the reports.

The Challenge

Frost & Sullivan, a global market research and business consulting firm, faced a significant challenge in managing the editing process for their research reports. The team, led by Tonya Fowler, was responsible for crafting detailed reports on some of the world's most innovative companies. This task required a substantial amount of writing, editing, and reviewing. Despite hiring top-notch writers, the editing process remained a critical aspect to ensure the highest quality of material. Tonya had implemented a peer review process, but it was time-consuming and lacked objectivity. The challenge was to find a solution that could streamline the editing process, reduce the time spent on it, and maintain the quality of the reports.

The Solution

Tonya discovered Grammarly Business and immediately implemented it within her team. She made it a mandatory requirement for all her writers to install and use the platform. Grammarly Business served as an editing assistant, providing consistent feedback to all writers. It was integrated into the writing process, ensuring that every piece of writing was checked by the platform. If Grammarly Business presented a performance score of less than 80, writers were required to edit their work before sending it for peer review. This approach ensured that only high-quality work was sent for peer review, reducing the time spent on editing. Grammarly Business also served as a learning tool, flagging issues like passive voice or repetitive words, and helping the team improve their writing skills.

Operational Impact

The implementation of Grammarly Business had a significant impact on the operational efficiency of Frost & Sullivan's writing team. The tool not only helped in catching simple mistakes but also ensured the readability of the reports. This resulted in a more efficient editing process, freeing up time for the team to focus on other tasks. The time saved on editing allowed the team to increase their output without compromising on quality. Furthermore, Grammarly Business served as a teaching tool, helping the team improve their writing skills and maintain a culture of positive learning. It also facilitated objective feedback, making it easier for Tonya to distinguish between subjective and objective editing.

Quantitative Benefit

Cut editing time for client stories from three hours to just one, representing a 66% reduction in editing time.
Completed over 500 new projects in a year.
Checked over 17 million words using Grammarly Business.