Brightpearl's Impact on USA Lab's Inventory Management and Growth
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Equipment & Machinery
- Retail
Applicable Functions
- Product Research & Development
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Picking, Sorting & Positioning
Services
- System Integration
About The Customer
USA Lab is a fast-growing brand based in Michigan that specializes in lab equipment. The company has experienced rapid growth, quadrupling in size in a matter of months. USA Lab operates in multiple channels, providing B2B equipment for labs and universities and DTC equipment for hemp and CBD production. The company's rapid growth led to challenges with overselling and inventory management, prompting the need for a reliable retail operating system. After a disappointing experience with Cin7, USA Lab turned to Brightpearl for a solution.
The Challenge
USA Lab, a Michigan-based lab equipment brand, experienced rapid growth, quadrupling in size within a few months. The company, which specializes in B2B equipment for labs and universities and DTC equipment for hemp and CBD production, began to face challenges with overselling and inventory management. In an attempt to address these issues, USA Lab opted for Cin7, a retail operating system platform. However, the platform failed to deliver on its promises, leading to further complications for the fast-growing brand. The company's experience with Cin7 highlights the risks associated with opting for a 'cheap fix' when it comes to retail operating systems.
The Solution
In response to the challenges faced with Cin7, USA Lab turned to Brightpearl, a retail operating system with a unique, managed-by-experts approach. Brightpearl offers a wide range of instant, out-of-the-box integrations including BigCommerce, Shopify, Amazon, eBay, and QuickBooks, which was particularly important for USA Lab. The platform also features an open API and a trusted partner network that can build custom integrations in a matter of weeks. Brightpearl's key features include a powerful Automation Engine, a highly accurate Inventory Planner, and a second-to-none WMS (warehouse management system). These features play a crucial role in helping Brightpearl's customers grow fearlessly, providing a stark contrast to the disappointing experience USA Lab had with Cin7.
Operational Impact
Quantitative Benefit
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