Bullhorn > Case Studies > Bullhorn Enables UK Life Science Recruitment Agency to Double Its Revenue Each Year Since Implementation

Bullhorn Enables UK Life Science Recruitment Agency to Double Its Revenue Each Year Since Implementation

Technology Category

Sensors - Dry Contact Sensors
Sensors - Proximity Sensors

Applicable Industries

Equipment & Machinery
Life Sciences

Applicable Functions

Procurement
Product Research & Development

Use Cases

Leasing Finance Automation
Smart Contracts

Services

System Integration

About The Customer

Skills Alliance is a life science recruitment agency founded ten years ago in response to the need for talented pharmaceutical industry professionals. The agency operates on a global scale to ensure permanent proximity to the company’s operating markets. Today, Skills Alliance’s network of recruitment hubs spans across three offices in London, Zurich, and New York. The agency’s leading position in the market comes from its combined expertise from both industry experts and recruitment professionals, setting an incomparably high calibre of knowledge. Skills Alliance’s proximity to the market, both geographically and professionally, gives the agency a strong competitive edge, ensuring that it can select the best candidates and foster a culture of close client communication.

The Challenge

Skills Alliance, a life science recruitment agency, was facing challenges in managing its internal structure and fostering its culture of close client communication within specialist teams of the drug development cycle. The agency was looking for a tool that could assist in its international growth in the ever-expanding life science markets across the globe. The tool needed to be service-focused, flexible, and responsive to the changing needs of the industry. It also needed to mirror the full drug development lifecycle that Skills Alliance recruits for, with specialist teams responsible for each vertical area, from the preclinical discovery phase to drug commercialisation. The agency wanted a tool that enabled it to develop a “client and candidate list quickly.” Most importantly, the agency wanted a service-focused tool with an international viewpoint so that proximity to the market could be ensured through a seamless global approach.

The Solution

Skills Alliance chose Bullhorn as its CRM solution. Bullhorn not only met all of Skills Alliance’s requirements, but it also had a lot of developmental potential. The agency was able to tailor the Bullhorn system to the way they wanted it. They now have their own custom-made KPI reporting tool, allowing their consultants across the globe to see exactly what their peers are experiencing, from pipelines to client pools. This has enabled Skills Alliance to maintain the transparency and accountability that it prides itself upon. The agency now always has a solid prediction about what is going on in each quarter, giving the agency the ability to provide its consultants with improved direction. The cloud-based, easy-to-use, and flexible solution allows the team to work wherever, be it “on the beach or in the office”.

Operational Impact

The implementation of Bullhorn has significantly improved the way Skills Alliance operates on a daily basis. The consultants now want to use Bullhorn – they’re not using the system because they have to, but because it has become an “ingrained” part of the company’s processes. The agency now has improved visibility and can get all the stats they need instantly, with one button. This is particularly beneficial for those who travel on a regular basis, as they can now access information seamlessly, which is especially important for client meetings. During these meetings, they can “run a search on the spot and show [their clients] the result.” The agency’s revenue has doubled every year since Bullhorn’s implementation, enabling it to grow at the pace it wanted to.

Quantitative Benefit

Skills Alliances’ revenue has increased by over one hundred percent.
The company now has a consistently solid prediction about what is going on in each quarter.
The agency’s number of employees has remained relatively constant despite the increase in revenue.