Technology Category
- Networks & Connectivity - Gateways
- Robots - Autonomous Guided Vehicles (AGV)
Applicable Industries
- Equipment & Machinery
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Vehicle Telematics
About The Customer
CR Jackson is an infrastructure company based in South Carolina, specializing in heavy highway construction. They serve various clients, including the Department of Transportation and other local municipalities. The company operates over 400 assets, including vehicles and equipment, across seven asphalt plants. They also manage over 250 asset gateways. Prior to implementing the Samsara Connected Operations Cloud, CR Jackson used multiple vendors to handle processes such as compliance management, equipment tracking, and light fleet management. However, this approach led to scattered processes and operational inefficiencies.
The Challenge
CR Jackson, a South Carolina-based infrastructure company, was facing significant operational challenges due to the lack of a unified system for managing their equipment, vehicles, drivers, and back-office operations. They were using multiple vendors for compliance management, equipment tracking, and light fleet management, which resulted in scattered processes across different systems and paperwork. This lack of integration led to issues around asset protection, driver exoneration, and operational inefficiency. The company had also experienced theft of expensive equipment on multiple occasions, which further emphasized the need for a robust and cost-effective tracking solution. They needed a single integrated platform that could unify their mission-critical processes and provide real-time visibility across their assets.
The Solution
CR Jackson adopted the Samsara Connected Operations Cloud to centralize their disparate systems and streamline their processes onto a single integrated platform. This solution allowed them to connect their operations, improving visibility, reducing costs, and boosting efficiency. They deployed Samsara’s Unpowered Asset Gateways to monitor their vehicles and equipment from one platform, which helped them better allocate resources and streamline operations. To combat equipment theft, they used Samsara’s Asset Tracking solution, which helped them recover a stolen skid steer loader, saving them over $120,000. CR Jackson also deployed Samsara Vehicle Gateways to centralize their fleet data within a single platform, improving efficiency, reducing costs, and extending vehicle lifetime. They were able to leverage real-time data to take a preventative approach to vehicle diagnostics, proactively spotting issues to reduce downtime. Additionally, they adopted Samsara dual-facing AI Dash Cams to improve driver safety and protect against false claims.
Operational Impact
Quantitative Benefit
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