DCI Enhances IT Services for Banks with Vityl Capacity Management Software
Technology Category
- Analytics & Modeling - Real Time Analytics
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Equipment & Machinery
- Finance & Insurance
Use Cases
- Inventory Management
- Time Sensitive Networking
Services
- System Integration
About The Customer
Data Center Inc. (DCI) is a provider of full-service bank technology and processing solutions for nearly 200 financial institutions nationwide. Their flagship product, iCore®, is a sophisticated and scalable system for the automated management and processing of banking transactions, financial data, customer account information, and more. iCore features a single relational data source that provides real-time management of all information across a bank’s entire enterprise. As their bank clients grow, DCI aims to maintain optimum system capacity and unparalleled uptime with minimal configuration changes or expense.
The Challenge
Data Center Inc. (DCI) provides full-service bank technology and processing solutions for nearly 200 financial institutions nationwide. Their flagship product, iCore®, is a sophisticated system for the automated management and processing of banking transactions, financial data, customer account information, and more. However, as DCI's bank clients grew, so did the nightly processing and system demands. DCI was looking for a way to maximize iCore system resources and responsiveness for its increasingly larger bank clients. They wanted to ensure optimum system capacity and unparalleled uptime for their larger clients with minimal configuration changes or expense. The incumbent solution had fallen behind the demands of the organization, and they needed a capacity and performance reporting tool that was all-inclusive.
The Solution
DCI selected Vityl software for capacity management after an extensive evaluation and review process. The implementation was quick and easy, with Vityl running on everything in their environment within a month. Vityl software provided accurate performance modeling and what-if predictions on the iCore system capabilities. It helped DCI select new server equipment that would meet expanding needs without overbuying. Vityl also helped DCI exceed their uptime thresholds and reduce processing time by up to 50% or more. Furthermore, Vityl software was used to demonstrate to a billion-dollar DCI customer that iCore could continue handling all the processing capacity they would require, even after quintupling the workload.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
Case Study
Data Gathering Solution for Joy Global
Joy Global's existing business processes required customers to work through an unstable legacy system to collect mass volumes of data. With inadequate processes and tools, field level analytics were not sufficient to properly inform business decisions.
