Infobip > Case Studies > ETF Airways: Enhancing Operational Efficiency and Flight Safety with Infobip

ETF Airways: Enhancing Operational Efficiency and Flight Safety with Infobip

Technology Category

Networks & Connectivity - Cellular
Sensors - Environmental Sensors

Applicable Industries

Aerospace
Equipment & Machinery

Applicable Functions

Maintenance

Use Cases

Inventory Management
Theft Detection

Services

System Integration

About The Customer

ETF Airways is a new air carrier based in Croatia. The company introduced its first two 189-seater Boeing 737-800 aircrafts to the public three months ago after receiving all necessary approvals and acceptance phases by the regulatory authorities in the European Union. ETF Airways' business is oriented towards charter flights and aircraft leasing arrangements, providing flights to other B2B airline companies. The company has plans to extend the number of aircrafts in the future and has recently signed a partnership agreement within Kosovo, from where the charter flights depart towards different destinations in Europe including Switzerland, Norway, Germany, Finland, France, and Italy.

The Challenge

ETF Airways, a new air carrier in Croatia, was looking to expand its services to other countries. However, the company faced challenges in improving its operations and communication methods. The primary goal was to find a way to keep pilots and cabin crews informed with manuals and trip sheets in real-time during operating hours. The employees were already using iPads for their daily operations, and the air carrier needed a secure and reliable solution that would enable them to stay connected online, regardless of their location worldwide. The challenge was to find a solution that could provide global connectivity and real-time information exchange, which was crucial for the airline's expansion plans.

The Solution

ETF Airways chose Infobip, a SIM-based cellular connectivity management platform (CMP), as its solution to keep pilots, cabin crews, and ground crews informed. Infobip's platform enables global connectivity across all Internet of Things (IoT) use cases, offering ETF Airways the benefit of automation and management potential through a central API and an easy-to-use user interface. The platform provides a host of functionalities, including lifecycle management, network maps, SIM views, automated ordering processes, anomaly and theft detection, data usage limits, and analytics and reporting. Infobip allows ETF Airways employees to be online, download content, and exchange flight and aircraft maintenance details in real time. The system keeps them informed with major relevant information without the need for printed documents. Flight crews have access to performance calculation tools, routes, and airport information via the Boeing application installed on their iPads. They also receive crucial updates about weather conditions at the departing airport, during the flight, and the destination area.

Operational Impact

The implementation of Infobip's global SIMs to connect ETF Airways devices ensured continuous two-way communication between crews while on the ground, as well as before, during, and after a flight. This resulted in improved operational efficiency and increased flight safety for the air carrier. ETF Airways' maintenance teams also benefited from the timely insight into fuel consumption and other engine parameters that are necessary to conduct safe flights. The solution also provided the airline with the confidence that it would work with any future expansions, thereby supporting the company's growth plans.