HB Munters Group Enhances Efficiency with DocuWare
Customer Company Size
Large Corporate
Region
- Europe
Country
- Netherlands
Product
- DocuWare
Tech Stack
- ERP system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Business Operation
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
HB Munters Group is an internationally operating company that specializes in creating systems for temperature, humidity, and climate control. The company focuses on custom solutions, designing everything from large scale air conditioning systems to state-of-the-art dehumidification systems to systems with operating ranges below minus 70 degrees Celsius. The company has been using DocuWare since 1999 and has since expanded the solution from a pure archive solution to a fully integrated document management system. The company operates on a global scale and has a significant presence in the manufacturing industry.
The Challenge
HB Munters Group, an international company specializing in systems for temperature, humidity, and climate control, was facing a challenge with their document management. They had run out of storage space for their paper documents and were having difficulty locating individual documents. To address this, they began digitizing all of their order documents over twenty years ago. This initially provided some relief, freeing up office space and providing employees with access to important documents. However, hundreds of documents had to be manually indexed every month for later retrieval, a process that was time-consuming and inefficient. In 2009, they decided to enhance their ERP system and revisit their use of the document pool and DMS.
The Solution
The solution to HB Munters Group's challenge was to fully utilize the capabilities of their existing DocuWare system. They began by changing their general order processing, which includes several release steps and a variety of documents. These processes are now controlled completely digitally. After an order is received and checked, a corresponding data record is created in the ERP system, which virtually prints and places the order document into the electronic file cabinet. DocuWare then takes over the fully automatic indexing of the documents. Orders are then forwarded via workflow to the Purchasing department, where employees release documents with digital stamps and initiate the purchase orders. These are also stored in the central document pool. After receipt of the goods is logged, the order is forwarded to the Logistics department. The system automatically adds shipping documents to the corresponding purchase order. Finally, the Accounting department checks all related incoming A/P invoices against the digitally available order documents and initiates payment.
Operational Impact
Quantitative Benefit
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