Increase Revenue And Enterprise Performance With Birst
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Birst
- Salesforce
- NetSuite
Tech Stack
- Cloud BI
- SQL database
- Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Revenue Growth
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Predictive Maintenance
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Vital, a Toshiba Medical Systems Company, is a leading provider of medical imaging and visualization software for clinicians. The company offers a wide range of products, from front-line healthcare solutions such as anatomy visualization and radiology images, to back-end monitoring tools and machine-to-machine connectivity. Given the complexity of its product line, the sales pipeline and forecast are complex. The company tracks sales opportunities in Salesforce and manages orders using NetSuite. However, these applications don’t speak to each other, creating a gap in the company's ability to compare forecasted, actual, and targeted performance.
The Challenge
Vital, a Toshiba Medical Systems Company, is a leading provider of medical imaging and visualization software for clinicians. The complexity of its product line, from front-line healthcare solutions to back-end monitoring tools and machine-to-machine connectivity, made the sales pipeline and forecast complex. Vital tracks sales opportunities in Salesforce and manages orders using NetSuite. These applications don’t speak to each other, so the organization lacked the ability to compare forecasted, actual, and targeted performance. They needed a BI solution that could easily combine and analyze data maintained in different applications, creating a single, comprehensive source of the truth. They also wanted to avoid anything that would require a massive investment of time and resources, and needed a solution that would easily scale to meet their future needs.
The Solution
After evaluating options from providers such as IBM, Microsoft, QlikView, and SAP, Vital selected Birst, the only solution to deliver a complete cloud BI stack with data refinement, analytic data store, and advanced data visualization in one platform. Because Birst does not require additional IT resources, Vital’s IT team can scale and support growth without financial risk. In fact, Vital was able to deploy Birst as its enterprise data warehouse and BI stack in eight weeks without a BI developer. Through tight integration with Salesforce and NetSuite, including pre-built solution accelerators and single sign-on (SSO), Birst combines and analyzes data to provide an end-to-end view of opportunity-to-cash. By employing conformed dimensions, Birst can accomplish the difficult task of matching customer records across multiple data sources, including a SQL Server custom database and spreadsheets.
Operational Impact
Quantitative Benefit
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