Making Labor Management Mission Critical at DSC Logistics
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Blue Yonder’s labor management solution
Tech Stack
- Labor Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
Services
- System Integration
About The Customer
DSC Logistics is a third-party logistics (3PL) provider that has grown from a single facility in Chicago to over 50 logistics centers with more than 20 million square feet of space and over 3,000 employees. The company provides customers with accuracy, damage-free and on-time delivery, safety, and low costs. DSC Logistics aims to be the low-cost provider when it comes to labor and strives to raise the level of accountability for everyone in the company. The company also seeks to gain the ability to analyze labor cost impact on ROI for prospective technology initiatives.
The Challenge
DSC Logistics, a third-party logistics (3PL) provider, has grown from a single facility in Chicago to over 50 logistics centers with more than 20 million square feet of space and over 3,000 employees. The company faced the challenge of providing customers with accuracy, damage-free and on-time delivery, safety, and low costs. To meet these challenges, DSC Logistics needed to optimize its systems and gain complete visibility to be effective and efficient at every step. The company's goals were to become experts at managing its labor, ensure that they are the low-cost provider when it comes to labor, raise the level of accountability for everyone in the company, and gain the ability to analyze labor cost impact on ROI for prospective technology initiatives.
The Solution
DSC Logistics implemented Blue Yonder’s labor management solution to manage its labor costs and increase accountability. The solution provided DSC Logistics with the ability to more accurately forecast long-term workforce requirements and effectively schedule based on current demand, events, weather, types of automation, and associate preference, ultimately reducing waste at the beginning and end of shifts. The labor management solution enabled DSC Logistics to create a standard methodology for associates to do their jobs, measure true productivity, decrease costs, and improve throughput. It also made important data more visible, giving DSC Logistics the ability to analyze labor cost impact on ROI for prospective technology initiatives.
Operational Impact
Quantitative Benefit
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