Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Consumer Goods
- Equipment & Machinery
Applicable Functions
- Procurement
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Picking, Sorting & Positioning
Services
- System Integration
About The Customer
Maple Distributing is a rapidly growing company that supplies premium kitchen appliances to retailers. Since its inception in 2016, the company has focused on superior customer service and meeting consumer demands, which has played a key role in its success. The company specializes in outdoor kitchen solutions and has been able to exceed customer expectations by ensuring the right tools are in place to support demand. However, as the company grew, it faced challenges in managing its inventory and orders, which were initially handled manually with spreadsheets and QuickBooks.
The Challenge
Maple Distributing, a supplier of premium kitchen appliances, was facing operational challenges due to disconnected data and manual handling of inventory and orders. The company was using QuickBooks for financials and spreadsheets for inventory and order management. However, as the company grew rapidly, these systems were not able to keep up with the increasing demand and operational processes. The company was struggling to keep track of their inventory, manage their product imports and serialized products, and calculate the true cost of goods sold. The lack of a centralized inventory system was causing operational inefficiencies and potential errors.
The Solution
Maple Distributing implemented Acctivate, a centralized inventory software that integrates with QuickBooks, to manage their inventory and high order demand in a more automated manner. Acctivate became their primary system for managing purchasing, inventory, orders, fulfillment, and customers, while QuickBooks continued to manage financials and exchange data with Acctivate. The new system provided better overall control of inventory, including product imports and serialized products. It also allowed for tracking and tracing of serial numbers, preventing products from being sold when not available, and calculating the true cost of goods sold by including freight charges for imported goods. Additionally, Acctivate's order manager provided a central hub for order management and fulfillment, enabling Maple Distributing to view order progress, perform batch actions for all orders, and keep orders moving through the supply chain without any mishaps.
Operational Impact
Quantitative Benefit
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