Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Robots - Wheeled Robots
Applicable Industries
- Equipment & Machinery
- Renewable Energy
Applicable Functions
- Maintenance
- Warehouse & Inventory Management
Use Cases
- Real-Time Location System (RTLS)
- Track & Trace of Assets
Services
- System Integration
About The Customer
Founded in 2009, NARENCO is a renewable energy corporation that designs, develops, builds, and operates utility-scale solar installations. Their solar farms range from around 60 to 650 acres and produce as much as 70 megawatts of power per site. NARENCO oversees every phase of each solar project—from site development to operations and maintenance. They manage over 4,000 assets installed at 36 customer sites. NARENCO's maintenance, reliability, and operations teams rely heavily on computerized maintenance management system (CMMS) software.
The Challenge
NARENCO, a renewable energy corporation, designs, develops, builds, and operates utility-scale solar installations. They manage over 4,000 assets installed at 36 customer sites. However, their previous computerized maintenance management system (CMMS) was too restrictive and could not adapt to their needs. This led to resistance from their technicians who had already experienced a failure with the previous system. Another challenge was the complexity and uniqueness of their maintenance operations. NARENCO operates and maintains 36 solar sites, but does not own all of them. This presented complexities in terms of contracts, reporting, inventory, and more. Therefore, they needed a highly configurable CMMS that could meet their unique needs.
The Solution
NARENCO switched to eMaint, a highly configurable CMMS that offered the perfect balance of out-of-the-box capability and a high level of customizability. The implementation process began in October 2021 with the goal of rolling it out to their team in December. The team used a variety of tools and resources, including eMaint University, eMaint’s customer success portal, and ongoing in-house trainings, to prepare and train their staff throughout the implementation. The implementation allowed NARENCO to start using eMaint right away, while also customizing the platform to their needs. eMaint’s mobile CMMS features were also a crucial benefit for NARENCO, allowing their technicians to complete tasks, do work order charges, add documents, update notes, and more—from anywhere.
Operational Impact
Quantitative Benefit
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