Nebraska Vet Services consolidates multiple enterprises and disparate systems with Acumatica
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Acumatica
Tech Stack
- Cloud-based solution
- EDI process
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Nebraska Vet Services (NVS) is a veterinary service provider located in West Point, Nebraska. The company was founded in 1985 by John Boucher, a veterinarian, and his wife who worked as a receptionist. Over the years, NVS has grown significantly and now has 8 veterinarians, 4 offices, and 20 employees. The company provides a range of services including small animal and large animal care and treatment, animal health product sales, and veterinary and veterinary technician student externships. NVS also operates a sister company, NVC Vet Supply, which has sites in South Dakota, Wisconsin, and Iowa. With a growing product line, expanding inventory, and a diverse client base that includes patients, product resellers, and other veterinary clinics, NVS needed a more efficient way to manage its operations.
The Challenge
Nebraska Vet Services (NVS) was founded in 1985 with one veterinarian, John Boucher, and his wife who worked as a receptionist in the office. NVS now has 8 veterinarians, 4 offices, and 20 employees. NVS provides small animal and large animal care and treatment, animal health product sales, and is involved in many veterinary and veterinary technician student externships. NVS also has a sister company, NVC Vet Supply, with sites in South Dakota, Wisconsin, and Iowa. With multiple offices, an ever expanding product line and growing inventory, and a varied client base with patients, product resellers and other veterinary clinics, NVS needed a better way to manage it all. Tana Jacobson, Office Manager at NVS recalls, “Our system simply wasn’t working for us anymore. We had outgrown it and we needed something that would work to help us manage the different branches and multi-location inventory issues.” NVS had been using veterinary-specific software for accounts receivable and inventory, and QuickBooks for the accounts payable and accounting side of the business. They needed a higher level of efficiency and accuracy from a single, integrated solution. It would need to manage the warehouse and inventory, provide inventory valuation accuracy, ease inventory tracking, and be robust enough to handle a large amount of data with room for expansion.
The Solution
NVS had been working with a company to set up their electronic data interchange (EDI) process, who ended up consulting with them through the software selection process. This ultimately led NVS to Mindover Software. Ms. Jacobson states, “This process initially seemed overwhelming. Many software resellers only want to talk to big corporations with unlimited budgets, so it can be very frustrating when sales people don’t call you back or don’t answer questions for days on end. Mindover Software however, was always very quick with their responses and willing to work with us. And for a small to midsize business, price was also an important factor for us.” The Acumatica implementation was started at NVS’ West Point, NE headquarters where all the moving parts were funneled into Acumatica’s cloud based solution, and further streamlined for the subsequent implementations at the other locations. The implementation process was also used to fix prior accounting problems, so that subsequent financial reports would be accurate.
Operational Impact
Quantitative Benefit
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